GLOWYY - Premium Skincare & BeautyReviews of glowyy.com

A little bit hesitant to proceed at first. There was no problem at all which I eventually received the item at the expected date. Dr J's is the best handsanitizer so far!

For my first Glowyy experience last March I was not satisfied because of the long delay. I ordered several cases of hand sanitizers and waited 3 weeks for me to receive the package. However, thank you because you've granted my request to make the shipping fee free because I paid for 3 days delivery and not 3 weeks! 3 stars here! For my second experience, the delivery was no longer an issue because i received it on time. The issue here were broken hand sanitizer pumps, 6 of 24 were broken (maybe because of the handling but i suggest to improve your packaging to protect the items), I asked for refunds for broken pumps and got refunded. 4 stars!

There hand sanitizer is good🤟or i just say very good it soothes ro my hand skin unlike the other brand i used before.. thumbs up to this company. I will make order again because it rates to satisfaction😉🥰🤟👉💪

I waited a long time to receive my 2 orders(one sent to my daughter) but did receive. I did some checking and found that supplies needed to produce the product plus demand caused the delay.

After seeing an article indicating that GLOWYY had much coveted hand sanitizer in stock I ordered some before doing my normal check of reviews of a new vendor. I was VERY nervous after reading many on this site after I placed the order, especially when it became clear that I would not receive my product by the delivery date promised on their site at the time of purchase. During the wait I had several rounds of back and forth with customer service via email where they responded quickly assured me that my product would indeed be delivered. Which it ultimately was. For reference, I placed my order on 4/19 where the ship by date was indicated to be 4/22. On 5/1, a shipping label was created and the package was put in the USPS system on 5/7. I received it on 5/11. The product itself is great. So deduct 1 star, for unrealistic expectations and refusal to cancel my order when I requested they do so. That said, I'm glad they didn't cancel it....

I have to agree with others who wrote about Kate in customer service, she is awesome. I knew my order would take awhile but not as long as it did. Kate responded to every email in a matter of minutes it seemed and reassured me that my order would Ship soon and it finally did. The product is great and made in USA.

It took about 3 weeks (during Covid, so understandable) to receive my hand sanitizer, but it came today. I would order again.

Like many others, my product shipped later than expected. From order until arrival it took a little over a month. When I ordered April 8th was the expected ship date, but it arrived at a USPS facility the beginning of May. I assume that shipping banner on the product page is what caused most of the grief for this company and consumers. I’d still put my order in even if I’d known before hand it would take as long. That’s me though, my order was small and I’d experienced delays from other stores as well. I didn’t receive one item but was refunded for the item when the order shipped (Kid’s hand sanitizer, no biggie. My kid didn’t seem to care about the label so no loss. Still received the 3 larger bottles). So I probably wouldn’t cancel an order if you haven’t received yet. I live in a rural area and haven’t seen hand sanitizer in a store since mid-March. I never contacted customer service so I can’t review them but I did receive a text with the tracking code when it shipped. The sanitizer itself seems good. Leaves little to no scent once dried, which I know is a big preference for many. I’d order from them again. It may take longer to receive, but I did receive it and intend to use it all. It seems like we’ll have use for it for sometime.