Glow AtelierReviews of glowatelier.com

I love the oil that I got from them. The ice double roller is great! I love the products because they hold their promise that it will be a positive experience. I highly recommend it.

One of the best customer service experiences I’ve ever had! I purchased an IPL device in October ‘24 and in early February of ‘25 it stopped working. I noted their warranty and reached out to customer service with my order number and a video of it. Two days later I got a response saying they were shipping me a new one with my tracking number included. I was stunned and grateful for how they handled it - no back & forth, just helpful! It’s so nice to receive actual customer service in this day and age. I would definitely recommend the company. Thank you!

Love the Glow IPL device and have noticed some improvements in my hyperpigmentation. I appreciate the excellent customer service I have received and would highly recommend this company and their products!

AMAZING CUSOMER SERVICE!! I emailed regarding my device not working, the responded within the hour and are shipping me a new device immediately!

So, I love this machine. I feel like my pores are getting smaller and the gel is just like the best. I haven’t used it regularly enough to get really serious results, but I started being consistent with it. Wouldn’t you know? It stopped working. I thought maybe I just needed to buy new bulbs but customer service told me that shouldn’t happen and shipped me a new unit. Great work guys! That really makes me feel good about believing in this company!

I’ve been loving my IPL home facials! My skin has been looking like a real life Snapchat filter. There’s still work to be done but I’ve been staying consistent and am so excited for continued results.

Great customer service

First and foremost, the Glass IPL Photofacial is an excellent product. I am typically overly cautious about using new products on my face, but I am so pleased with the product and the quality of customer service, I wanted to share my experience.. I definitely noticed a positive difference in my skin after the first few uses. It looked firmer, healthier, and any blemishes or hints of rosacea were diminished. The IPL comes beautifully packaged, and is easy to use with simple to follow instructions. I had an issue with the unit after a few weeks where it would suddenly turn off. The customer service department was very responsive and helpful in resolving the problem. They really stand behind their product and I am anxious to try some additional offerings in their product line.