GlossierReviews of glossier.com

I’m in the US to visit my husband and I’ve been wanting to order from glossier for a long time, so I did 12 days ago, still nothing, and it keeps pushing back to pending I know Covid 19 is also a reason for delays but don’t tell the customer it takes 7 days at the max than.. I’m leaving tomorrow so too bad.

Shipping is such a mess lately - ordered items before the end of November. On November 30, it showed FedEx was supposed to deliver it. Then shipping status changed to “Pending” followed up to seek help and was informed that it’s still within transit time and they can assure me the package is still in transit. Lo and behold, after the transit time, package is nowhere to be found. Had to follow up again... twice! Then I received an email saying my order was part of a large shipment that was sent out together with other orders. Requested for more help... Monday of this week Krystal said she processed a replacement and that I’ll get an email once it ships out. Radio silence since then. I was also told they still believe the package would get delivered because other customers are getting theirs delivered without tracking number updating. Ummmm it’s been “pending” since November 30. It’s one thing to be optimistic, and it’s an entirely different thing to just save face. Frustrating.

Ordered some items on November 27th to get here in time for christmas, no sign of them even though they were sent via traced mail on 1st Dec. I have emailed several times but they just say they will send another package out. Package hasn't been sent out. Still waiting and need these for christmas!! Not a good first experience...

I ordered a couple products from a Black Friday sale. I have yet to receive a confirmation email yet they charged my bank acct. There doesn’t seem to be a phone number to speak to a live person. I sent an email a couple days ago and haven’t heard back. I’m afraid this could be a scam... beware!

I bought Sunshine Yellow Duffel Bag and it was a total diappointment. The gym bag is paper-thin. The color is definitely not like in the pics. I wanted to leave a review on their website but somehow there was an error in the reviews. Current reviews must be fake cuz the bag is far from the description. I will return it for sure, regardless of the shipping fee I had to spend. Do not buy this bag, do not trust the pics.

I ordered the glossier cherry bomb and the glossier dusk blush paint. The glossier cherry bomb is just like chapstick and it doesn’t stay on very long so I have to carry it with me to reapply I was disappointed because I paid a lot of money for it when I could go to Walmart and get chapstick for much cheaper. I was not impressed at all and disappointed.

Anbefaler absolut ikke at benytte sig af deres detoxifying mask. Den er så hård mod huden, at den efterlader huden rød og irriteret med en slemt svigende/brændende følelse. Derudover svarer de ikke når man skriver til dem at dette problem opstår. Og har herfra kunne læse mig til at det sker hyppigt for folk det prøver den.

I didn’t receive my sample or my stickers as it said i would’ve in my order. False advertisement.