GlossierReviews of glossier.com

That's it! I am in love. Not only is this line amazing, but the service was just as good. Got the hand cream! smells divine. The lip gloss, super hydrating. The eyebrow liner and gel!!!! I found this line through a wonderful make-up artist called Andreea Ali. She was not kidding when she said this is the best eyebrow product! I am thrilled I found this new line, and the prices are totally reasonable.

What a fantastic company and excellent customer service. I am amazed at the quick and prompt aftercare customer service I have received. I think one of the best on line companies I have ever dealt with.

Lovely products for a good price. I once received a damaged product but customer services helped me out promptly by sending me a new one. Will definitely return!

I asked to change the scent of my balm dot com as I regretted getting the sparkly one rather then the mint one so it was my mistake. I spoke to someone called Teresa asking if I could change the order obviously they could not due to it already being processed. She said she would send out the one I wanted for free without returning. I’m very pleased as I get the one I wanted. Great customer service and cannot wait to try the products out.

Excellent customer service, helpful and fast,thanks gteam xx

Kinda late to the party, but I'm happy to have discovered Glossier. Purchased a few products from the BF sale and one of them wasn't included in my order - I contacted customer service and this was rectified very quickly, and I received the item shortly afterwards. It's still early days but so far I'm really liking Glossier. Will definitely try more products in the future!

Started my experience with this brand in the US over a year ago. Excellent customer service in your stores as well as online. Many of your products are now stables in my everyday routine. Moved back to Europe (Denmark) and continued my use of the products here. The delivery is always as fast as possible considering they are sent from England. The packages are a delight to open because of the way Glossier goes beyond everything to pack everything in pink and give that 'little something extra' to each of their customers. The products follow the same line as the packing. Everything is simple, easy to use, and pink (if possible ;-)). Your Solution has saved my forehead. I no longer get stress-pimple outbreaks after I started using it. And I get so many compliments on my brows, which are so easy to fluff and color with your boy brow. Recently I decided to refill my Balmdotcom stock on your website. Unfortunately, I received the wrong product. I wrote to your customer service and offered to send the wrong back in exchange for the right one. I had an answer within 12 hours. Without charge you are willing to send me the right product and I can keep the wrong one because "You will not trouble me with sending it back". Now at days I find it rare to finds this nice customer service. Especially around Christmas! Thank you for excellent product & good customer care. I will definitely continue to shop here and use your products. And I will keep recommending you to everyone I know!

Amazing natural looking makeup, very cute packaging and quick delivery. I love this brand so much!