GloriousgamingReviews of gloriousgaming.com

I asked to purchase a part from one of their products that 'I' broke while tinkering with it. They sent me a replacement free as it was still in warranty, even though it was clearly my fault.

Glorious support is top notch!! They take the time to actually reply to you and make sure your experience with them was great. Now if I could only convince them to write GloriousCore for Linux.

Great service support. I recommend

I’ve bought a GMMK2 barebone. Unfortunately I had a software problem but the support helped me very quickly and nicely to solve it! You only realise how much a company values its customers when something isn’t working as it should. And here I’m obviously very valued!

I usually have to wait 24-48 hours to get a response from any support company, but after 10 minutes of me sending an email, I already had an email back answering my question!

I had a couple of issues they were able to resolve them quick and prompt. Great job! Keep up the good work.

I picked up a barebones GMMK2 96% of Amazon a year(ish) ago along with some Glorious switches and stabs. I have too many keyboards so it took a while before I attempted building this one. When I connected it to my Mac Mini M1 it was completely unresponsive, didn't even appear to have power. Tried multiple USB cables (A-->C, C-->C) of varying lengths but still no response. Same with my Macbook Pro 2018. On my HP Zbook laptop, I got a "USB device not recognized error". Contacted Glorious support and relayed all this and they wanted to RMA but I advised that I'd relocated to a different country since the initial purchase and I'd be happy just to try a replacement USB-C PCB because they had a support article on replacing this. Glorious agreed and the replacement PCB is on route to me now. If possible, I'll update this review after testing the new PCB and bouncing the results off Glorious support. TLDNR: Product had issues but support has been excellent so far.

PRODUCTS: GMMK2 96% ; Glorious Model O First thing, I've never had any issues with the Model O - the only issue I could report is that the honeycomb pattern is a little hard to clean (but I knew that going in). It functions great. I had some issues with my GMMK2 for a little while, and some of my switches started to go out - they sent me an entirely new box of switches to fix the keyboard. Later on, I had issues with the keys breaking. Again, I contacted support, and they are sending me a new box of keys. If you ask nicely, support will go to the moon and back for you.