mille
Customer support (+ good quality mouse)
Mouse stopped working after 6 years of usage. Asking if they knew what it could be and if there is any way to fix it. Got a response 20 minutes later (in the middle of the night (for me atleast)). After they responded the first time, they would often reply within 5 minutes. They asked me some questions and tried their best to help me remotely. We realized that the battery probably was dead and they sent me a gift code if I were to buy a new mouse. Very friendly, kind and helpful. Responded very quick and understood the situation very well. Couldn't ask for more.

