Glo MelaninReviews of glomelanin.com

Response from Glo MelaninJun 30, 2026

Thank you for sharing your feedback, Marilyn. We'd like to clarify that your monthly charge was for our GLO+ Membership, which you selected during checkout and confirmed via email after enrollment. As part of the membership, monthly payments are converted into store credit that can be used at any time toward future purchases, along with access to exclusive member savings and perks. Since the benefit is provided as store credit, products are not automatically shipped each month. Members can manage or cancel their membership at any time. If you still need assistance with your account or have any questions about your membership benefits, our team would be happy to help.

Response from Glo MelaninApr 7, 2026

We are so sorry to hear about the leaked item and the missing lip balm, that is definitely not the experience we want for you! We do want to flag that our team has actually reached out four times on our end and we want to make sure our messages are not getting lost. Please DM us directly on our social media pages so we can get this sorted out for you right away. We are not going anywhere until this is resolved! 💛