Glo MelaninReviews of glomelanin.com

This product doesn't work and they fail to tell you, that you are subscribing to them for $14.99/month. I didn't sign up for that and I am still waiting on my refund. Wouldn't recommend this company or product.

Straight up thieves. Charged me $84 for products that were returned to them by the post office. They don’t respond to emails, complaints to their Shopify account, or social media. Their customer service is non- existent. I’ll be filing complaints everywhere and will go to small claims court. It’s now about the principle. DO NOT SHOP WITH THESE AMATEUR BUSINESS OWNERS WHO STEAL YOUR MONEY AND DON’T DELIVER!

I had a scammy experience with Glo Melanin! I was charged a monthly subscription fees on Sept 17, that I know I opt out of, when I bought the lemon and turmeric lip LESS than a month ago (Aug 25). I reviewed their refund policy which state nothing pertinent other than contact the company by email. I contacted the company via email as instructed and received no response. The store is operated under Shopify, who won’t allow you to dispute the charge until after 30 days has passed. So I reached out to the company on Facebook (where I found the ad) and the company responds by saying to contact them by email, which I already did, and they’re still ignoring me so I googled the Glo Melanin and saw that this is a common practice for this company So I contacted my credit card company to dispute the charge. 12/5/2025 Update After 3 months of constant complaints, emails and bad reviews, Glomelanin reaches out to me on this platform, instead of responding to the flood of emails I sent them requesting that they stop charging my credit card. My review stands, this company is horrible!

It was my first purchase on 9/6/25, paid for 3to4 day shipping, and $4 something for protection that's on their site for any broken product. Emailed for a refund on9/16/25, its pending on my account but funds are not available, then received product on 9/19/2025. I emailed them for a return label because my refund is pending already but they had the nerve to send broken product. I'm for supporting blk own but I'll never purchase anything from them. I'm waiting on a response for their return shipping lable

I always support black businesses but black businesses always mess me over . This company glomelanin continued to charge me and I only received 1 product ! I called several months ago to STOP the subscription but unbeknownst to me the company began charging me again ! Again , I didn’t even receive product . I believe they didn’t send product so that they can continue taking the charges from my acct . I have a lot of debtors so $14 was easily missed from my account . I have sent several emails and they send me one credit . I checked the BBB today and see that this company has an F rating ! And others have experienced the same issue as me . Unfortunately, I feel that alot of black businesses do not attain the necessary skills to run a successful business and that’s why many of them fail . This is very discouraging.

Beware!!! They will take your money!!! I cannot get in touch with these people to stop taking money from me every month! I don’t have a subscription!!!

BEWARE! They will automatically subscribe you!!! Sadly, I loved the soap but the customer service is HORRIBLE!!! They automatically set me up to have a subscription when I didn't subscribe!! I had to call my bank and challenge the order and I did get my $15 back!! This happened last year. It's a shame that this is suppose to be a black owned company, but I question their morals, values and business ethics. Makes me sad because the product was good.

PSA! After reading these reviews I don't understand WHY no one Googles reviews on every company selling products! You just don't go ordering from a company giving them your hard earned money without seeing whether or not they're a legit & reputable company! Reviews tell all! Unfortunate lesson on what not to do next time. Glad I didn't order from these LOW LIFE LOSERS!