GlocusentReviews of glocusent.com

I sent an email to inquire about a product I needed. I got a prompt reply and a link to where I could find the product. It was reasonably priced and shipping was rapid.

It was easy and fast.

First, the light was delivered very quickly. Just 2 days and it was at my house. Second, I had been shopping for something that I could use to provide additional light while I was knitting with very thin yard. I was about to reluctantly select a floor lamp when I saw this around the neck reading light. It turns out to be perfect. I can select the brightness and type of light. And it points to where I need it.

No package! No information about sending! No contact!!!

Received one as a gift. Have bought 6 for Christmas Gifts Absolutely think they are great!!!!

I was delighted with my reading device bought on Amazon. However I was disappointed that I was unable to buy a new cable lead for charging. Nonetheless, you refunded the cost promptly to my account and I thank you for that. As an elderly widow it would have been helpful if you could have advised me on where I could get a new cable as at 80 I find it difficult to know where to go next thus the 3 stars. Update Two days later I received a lovely email from Glocusent informing me that they were sending me a replacement. Like most old people I hate complaining because the life I lead is in some aspects better than my parents and grandparents. However, old people are no longer valued and when we ask for help with new technology we are regarded as a nuisance. I had an extremely infuriating week with a high tech company with regard to my mobile phone and renewing a contract. They could not grasp that I did not need a high powered phone at 80 to listen to music etc and send 500 texts a month. I use mine for emergency calls and whats app. The banks are the worse I can’t see well enough to do online banking on a phone which is often lost under the couch until someone texts me. But I must encourage you to buy the head-torch from Glocusent I use it every night because it leaves my hands free to read and does not use too much electricity. But mainly to demonstrate that there are good firms who do listen and respond and also to encourage all us oldies to complain about firms who do not teach their staff that older people have different priorities and are to be be valued as customers J D Evans

My order came right away. When I received the email saying it had been shipped, it was already here. The product is high quality and works as intended (reading light). If anything the lowest setting is still pretty bright but better than not being bright enough.

Placed on order on the second, received no notification of it being shipped for six days, sent an email and never heard back. Payment has already been processed, but I have nothing to show for it.