Glockstore is listed under Hobbies.
Glockstore (glockstore.com) has 175 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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TM
Customer service has to be one of the worst in the business. Multiple emails, calls, texts and zero support. The ordering went great as did the shipping but there was an issue with a discount code and after several weeks no resolution or even any return contact. Come on Lenny you are better than this.
Gene
Ordered a set of extended controls. The slide release was defective. Three emails to support including request for a return call remain unanswered. Finally contacted returns. Cost to return (I have to pay) and replace (they charge $10 for shipping is more than the defective part. HORRIBLE. I will not buy from them again.
Derek
I've ordered guns and parts....no problems. They have answered my email questions in a timely manner...no problems. And yes after 10 minutes it hangs up....so call back like I did.....no problems..... As far as I'm concerned I have no complaints.
t M.
Sent a slide in to be cut. Special price and added a Red Dot. Delayed work due to the snow storm/power outage the got hit with. Finally had to call to find status. Overall about one month. For the slide. They did not send the optic. A couple of emails (which were answered promptly) rectified the situation. Received the optic about one week later. Understandably they had to go through inventory and see if there was one extra optic. Indeed there was. I do not fault them for that as anyone could remove an optic and say they never recieved one. Overall a mostly positive experience.
Randy R.
Sent two slide in for the C Cut. Took a little longer they got slammed with slides and had power issues. Let to a Customer Service nightmare, but once i got through all was handled well, Both slides came back looking great. Would use them again/
Austin
BUYER BEWARE!! I ordered a couple items that said they were in stock. After over a week the items hadn’t shipped. I emailed them and they told me they’d bump my order to the top. A week later, one of my two items shipped. I emailed them again saying I wanted to cancel the item. Never got a response. A month later the item shows up at my house and I get billed for it. Emailed them again expressing my displeasure and never heard anything back. Awful company! Awful customer service!
Goldcupcom
This company won't answer there phones for customer service, they charge for parts not ordered nor received. They want you to leave an email they won't answer or a phone message on there answering machine that is filled up with messages to correct flagrant credit card charges. I won't do business with this company nor recommend them to my gun community or friends, that's right Lenny I said my gun community and friends. Lifetime patriot member of the NRA
Michael
Simply emailed them to ask if certain items could be shipped to Canada. No response for two weeks now. Guess that they don't need my business even though I had about $1,100 worth of products in my basket, ready to be purchased..
