GlockstoreReviews of glockstore.com

Out of stock email but they charged my card.

No update on order status. Will not return emails. Phone support doesn’t work. Filed a dispute with my credit card. Update: Credit card refunded my money. Glock Store still has never responded or explained.

Order just 2 glock 19 mags August 21st 2020, Sept 1 already the status of my order still pending shipping. Called them no one answers just annoying pa reloop, called my card company to cancel them. Lousy company and logistics, stay away from this store.

Very Disappointing Company I started following Lenny CEO video's and decided to purchase all my needs from them even though they are in CA and I am in EAST Coast - I thought a stable good company - Besides the Lenny Videos which is worth watching / Store is run poorly - I have been waiting for parts over a month / they do not respond to emails / they do not respond to phone calls - I was even charged for item and have not received it - I have many vendors here in the east coast so this was my bad in thinking they were reputable supplier based on the above they are not - They lost a customer here

It took nearly 2 months to send out an extractor kit for my pistol. Then when I had recieved the package I was eagerly waiting for, I open it to find a different generation of extractor (that will NOT work with my firearm). I contacted them and they agreed to send me a shipping label to return the item for a refund because they do not offer the product I needed (that is displayed on their website!) Then the next day I receive an email saying my return case was denied and no shipping label would be sent to me. Do NOT do business with these crooks!

I understood the fulfillment wait time, that is clearly stated up front. Also the instruction videos are quite good. But I then got a faulty product (Glock 43 extended slide release), Customer Service (Joe) was contacted (after more wait time), but a replacement was denied, because of this, that, and the other reason. I had nothing to lose at that point, so took 2 needle nose pliers to reshape the "nothing wrong with it" part. It took more time, trial and error, and comparing to the original, but it now works as it was intended. The end where the finger pushes up was pinching the gun body so the slide was not easily moved (I splayed it out,) and the whole end was bent inward slightly as well, causing multiple friction points along the length of it inside the gun. I don't think having to DIY the fit of gun parts is what they advertise - did I miss that somewhere? So much for the 30 day Satisfaction Guarantee, since it was delivered yesterday. All I wanted was a replacement. Was that too much to ask? Review on GS website missing, so there is that as well - can't have any low ratings I guess. Given that story, you decide if it is worth the risk to do business with them. I know I'll be looking elsewhere.

Crooks. DO NOT BUY FROM THIS PLACE. SAVE YOURSELF THE HUSSLE. Tried cancelling my order, they said already shipped, even though no tracking number. Said to refuse the delivery. No problem, but the mailman just left it in the box. No signature required. How are you supposed to refuse the delivery? Wait all day for the mailman? Anyway, called to return the item, and they want to charge for return shipping and also very high charge for the initial shipping. Not to talk about that couple of times i waited 30 min during their business hours, so they can hang up on me. Guys, no need to "screw" customers like that.

I won't be doing business with this company again. Company charged my card then immediately sent me a email saying all my items are out of stock with no guess as to when it'll ship yet a week later they are still on the sight labeled as in stock and I have yet to receive any reply from the company after 3 emails. Scandalous practices and poor communication have cost them a customer for life.