Globitude TravelsReviews of globitudetravels.com

Bought tickets to go to a family funeral on July 11th. After purchasing they added another $400 for other fees that were not mentioned. Chatted back and forth until the morning we were supposed to leave and still no tickets. They said we were all set and checked in. Got to airport at 6 am and no flight tickets! Ended up having to drive 1300 miles and cancel rental cars and hotels. What was supposed to be a 2 hr flight ended up being a 2 day drive! Biggest scam ever! As soon I mentioned them being a scam all of a sudden our pending transaction was gone. Although we did get our money back they ruined our whole itinerary and almost made us miss the funeral. Will report to the BBB. I will always book thru the airline directly from now on.

Overall I liked Globitude Travels' services and support for my round trip flight reservation. The price they were able to get was the best over their competitors. One thing they could have done better was to fulfill my request to change to another airline for my departure flight but I was informed by another agent named Marshall that the agent who booked my flights, named Alex, was a newer agent so did not know how to change flights even though I called shortly after I made by booking. Most agents from other companies know how to make that change especially since it was still about 48 hours before the departure date. So I was not completely satisfied with my experience working with Alex but overall using Globitude was good and I would use them again for a future flight reservation.

Very helpful getting my flight setup!! Called me several times to make sure I received my boarding passes and everything was OK!

This travel agency need to provide an area where you can give them a 0. The 1 star they don’t deserve. This has been an horrible experience. I booked a flight July 11,2026 they provided me with what I’m going to say a FAKE ITINERARY!!!!!! I have no tickets and it’s been 24-48hours like they stated.I’ve been calling the phone number provided 30times. I started calling at 9:00am-10:49am NONSTOP and I received no answer. I tried using the chat NO RESPONSE. I sent an email on the site NO RESPONSE. I just sent an email to the reservations email address can you guess what happened NO RESPONSE. I have a family emergency I’ve already took the days off from work. I’m extremely frustrated with this whole thing. A WASTE OF TIME AND ENERGY……..

This has been the absolute worst experience ever. I attempted to book a last minute flight for a funeral and they called me back requesting me to pay additional fees. I would be happy to pay the minimum taxes, but the fees they requested more than doubled the cost of the airfare. This was not made known to me at the time of the booking. I have requested for the trip to be cancelled within 10 minutes of making the booking but they are stating there will be a $100 cancellation fee. None of this is made known in advance. I still have not received my refund and I am very upset!

STAY AWAY FROM THESE PEOPLE ! I paid $400 for two tickets and they never sent me the tickets for the flight . They lie every step of the way . They are a complete scam.

Marshall Smith made my experience fast, easy, and understanding...

Marshall gave a me great experience! made the booking process easy and smooth