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Global Work (globalwork.ai) has 182 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Scott P.
Olivia did a fantastic job of responding to my concern!
Response from Global WorkOct 2, 2026
Thank you so much for your kind feedback! We're delighted to hear that Olivia was able to address your concern and provide a great support experience. We truly appreciate you taking the time to share this with us!
Derek H.
I have had the same experience as many. Unrelated jobs, continuing to bill me even after I cancelled and my email address for the account that they had was nothing close to anything I use. Total scam.
Response from Global WorkOct 1, 2026
Thank you for sharing your experience. We're sorry to hear about the issues you encountered with irrelevant job recommendations, billing after cancellation, and the email address associated with your account. We also want to clarify that your case has since been reviewed and a full refund of the renewal has already been processed. Depending on your bank or payment provider, it may take several business days for the funds to appear in your account. We apologize for the inconvenience and appreciate you bringing this situation to our attention.
Jackie N.
Terrible experience. The postings are never helpful and I canceled my subscription 2 months ago and it says it's "ending my access" and has continued to charge me every month. I'm going to call my bank and dispute the charges. Don't sign up for this, it's genuinely such a scam.
Response from Global WorkSep 29, 2026
Thank you for sharing your feedback. We're sorry to hear that you had negative experience with your subscription. As per our records, you had two separate subscriptions, and only one of them was canceled, which is why you were still charged despite canceling one of the subscriptions previously. We've refunded the two charges that occurred after the first subscription cancelation. We hope that this resolves this issue. We'll continue working on improving the subscription management experience to ensure that such cases don't happen in the future.
Blake G.
Customer service was very helpful in reversing a charge that I did not purchase. They were understanding and handled my situation very promptly.
Response from Global WorkSep 29, 2026
Thanks for your feedback, Blake!
TamaraLynn T.
Global Work ai was a scam. It kept giving me unrelated jobs and when I contacted customer service they were dismissive. Update: Due to this review, they gave me a refund.
Response from Global WorkSep 25, 2026
Thank you for sharing your feedback. We're sorry to hear that the job recommendations you received did not align with your experience and preferences, and that your interaction with our support team left you feeling dismissed. Our goal is to provide relevant job opportunities and helpful, respectful support when users reach out. We take your concerns seriously and will share your feedback with our team as we continue working to improve both our job-matching experience and customer service. Meanwhile, your order has been refunded in full by CS team after your request, so hope this at least helped to resolve situation from our side.
Greg C.
I used the service for maybe 7 days. The job matches were way off what I was looking for but I still searched and looked. I got an offer from a company with a different service and so I cancelled my account on Global Work AI. It showed me a page that stated my account had been cancelled and i would still have access till Sept. 24th. I never used it again. Then on Sept. 24th I was charged for renewal. I reached out to the company to clear it up and get my refund. I was told that my account was still active at time of renewal which was completely false and there was nothing they could or would do. They are scamming folks i know for a fact i cancelled the account before renewal. And of course they don't send emails stating you cancelled account, that way they can scam you at renewal. Watch out for thr scammers
Response from Global WorkSep 25, 2026
Thank you for sharing your experience. We're sorry for the frustration and confusion surrounding your cancellation and the subsequent renewal charge. We understand how concerning it must have been to see a renewal charge after receiving confirmation on the platform that your subscription had been cancelled. We take feedback about the cancellation process and related communication seriously and will use it to help improve the experience for our users. We also want to clarify that your case has since been reviewed and a full refund has already been processed. Depending on your bank or payment provider, it may take several business days for the funds to appear in your account. We apologize for the inconvenience and appreciate you bringing this situation to our attention.
Breayn L.
Quick response and fix my issue regarding my subscription.
Response from Global WorkSep 24, 2026
Thank you for sharing your feedback, Breayn!
Acy O.
I canceled the renewal for my account and was still charged. When I reached out to have them refund me the money due to this they tried to tell me my subscription was still active at the time of cancellation. Would not reccomend them whatsoever.
Response from Global WorkSep 22, 2026
Thank you for sharing your feedback. We're sorry for the frustration and confusion surrounding your subscription cancellation and the subsequent charge. We understand how concerning it can be to see a charge after believing that your renewal had already been cancelled. We also want to clarify that your refund has now been processed in full. Depending on your bank or payment provider, it may take several business days for the funds to appear in your account. We appreciate your feedback and apologize for the inconvenience this situation caused.
