Olumuyiwa C.
Low Expectations, High Standards Met.
I was expecting the worst case scenario after reading the reviews of people who had apparently done business with GlobalPost. Complaints like missing packages, terrible customer service, snail-pace delivery, damaged goods etc. If customers within US borders, and where GP is situated, are having this terrible service, (I thought) then where does that leave customers like me resident 'down under'? In my mind, I was already thinking of filing a complaint with whatever agency in the US provides oversight to courier companies - that's if there was one (LOL). That's to tell you how much my mind was already made up about my product coming through them. However, after I spoke with one of their customer service agents, all the pent-up negative energy (from the 1-star reviews here) just dissipated. She gave me a USPS tracking number and within a few seconds, I saw my item in transit. Note: the 5-star given is because my experience was different, in a positive sense, from what I read here about the mostly bad impression people have had with them. Did I get lucky?