GlobalpostReviews of globalpost.com

Ordered parts on December 1st from US to Canada, thought they were gonna go through usps but the package has been handed to global post. After the first week, noticed the transit was relatively long compared to proper carriers, let it be for another week, on December 15th, contacted customer service by email as the package was indicating on their website that it arrived in new jersey on Dec. 6th and hasn't moved since, took 48 hrs to get a reply on Dec 17th, stating the exact information seeing online, gave them a call, customer service did not show any accountability, emphasized that the holidays is putting a strain on the system. That's BS as I've ordered various parts from various companies 1 week after this one and received them between the 12th and the 15th with the big 3 carriers. Up to this day, Dec 30th, I have not seen the package, it's unclear if it's sitting in toronto or calgary, nevertheless, they most likely lost it. Fun fact, globalpost uses the latest and greatest in crystal ball technology as when you warn them that they better get things moving or the 200$ 30 day claim will be submitted, they managed to summon the gods and predict on their website that your package is in transit with a future day several days ahead. Stick to proper carriers, unless you want to lose money, lose your package, deal with people that barely understand English over the phone. Avoid at all cost.

De ignorere mine beskeder, de har en vigtig pakke. Som jeg har dem mistænkt for at smide væk. Hvad gør jeg lige her. Jeg føler mig fuldstændig magtesløs over dette for. Da de bare ignorere mine beskeder total. Og virker som om de er total ligeglade med alt ting.

If I could give a ZERO I would. I never asked for my package to go through GlobalPost, rather an independent packaging service without my knowledge used GlobalPost to get my package to the USPS. My package was supposed to be delivered in 3-5 days by International Priority Express. Instead, it is now stuck, maybe lost, after over two weeks, in New Jersey--it was headed to New Zealand. I have no hope it will get to my family for Christmas and very little hope it will arrive ever. NEVER USE GLOBAL POST if given a choice!

Absolutely avoid this postal service at all costs. Every single parcel sent from the UK to the US was lost. No tracking, no updates, no accountability. Once your item is handed over, it effectively disappears into a black hole. There is zero visibility, zero responsibility, and zero customer care. International delivery with no tracking in this day and age is unacceptable. When things inevitably go wrong, there is no way to trace parcels, no meaningful support, and no resolution. Just generic responses and complete indifference while your goods — and money — vanish. This service is unreliable, outdated, and unfit for international shipping. If your delivery matters in any way, do not use this postal service. Spend a little more and use a courier that actually delivers parcels instead of excuses. AWOID.

Parcel was picked up on the 19th Nov, sortation etc and sent out from the US only to be in transit on the 27th. No sound of whereabout till 7th Dec, it stated in transit. Wrote numerous emails to them and only gotten replies that does not answer my question. I was informed that the parcel doesn't arrive on the 19th Dec (which is 30days), lodge a report to the sender that parcel is lost. I was like, that's it?n

Horrible customer service and beyond slow. A month + to go from Toronto to Miami????? Why do companies like this get business when the postal service is much better!!!!

I would give it a negative if I could said I had to pay for insurance of the package of 150 and would be refunded on delivery which I would get by 5pm that day . Then came back and said I needed to buy 3 sta.ls for customs which were 85$ a piece for total kf 240 didn't pay that and wanted my 150 refunded back like was told and now nothing nk answer of emails nothing. Do not use these scammers.. they will milk you dry for nothing..

Global Post is the worst company for shipping that exists. Since partnering with USPS I have reduced the number of International packages I ship using USPS. Packages bounce back and forth between Global Post locations, often going to the same facility 2 to 3 times, before leaving the US. Global Post can not view the electronic data submitted on customs forms and has to follow up with each package via email. All of this leads to a MUCH longer shipping time. USPS is hurting their package volume partnering with Global Post.