GLOBAL EYEGLASSESReviews of globaleyeglasses.com

Updated 8/31/13: A few weeks subsequent to the following review in June, I did eventually receive the lenses and I was able to put them into the frames that they had previously sent separately. They also sent me a full refund. Therefore, my rating is being updated from One to Two stars. I ordered two pair of glasses at the same time. One arried within a few weeks as expected but they broke and I had to send them back. The other pair arrived after 30 days and they were fine. Unfortunately, the pair that did not break were tinted for novelty and not for every day use. I sent the broken glasses back and paid for the shipping for them to send the replacement pair back to me. After I sent the lenses back I was informed that their repair facilty was taken out by a tornado but it would be rebuilt at the same address in about two weeks and back up ready for business. This made sense because they were talking about tornados every day on the news. Yeah, right. That was a quick rebuild job. Let's just say that it has been 60 days since my original order and I still do not have my original glasses and I am out $90. There is really not much more I can do. I need to just write it off because every time I think about it or I get an email from Michael with another BS story, it just keeps eating me up inside with a lot of anger and it is making my life miserable during these times. My wife said I would regret ordering glasses online and she was right. I should have known they would be poor quality anyway even if I were to receive them.

I received my eyeglasses 3 weeks ago. Since I received it, I wrote 3 times to learn how do I do to return it and have a reimbursement. I bough a computer lenses. I can't read anything with these eyeglasses. I already use the computer glasses and It is better than yours. I always wait for a response.

I have a prescription that I've been using then on my last order for some reason I had to re-enter that prescription. I made a mistake on the numbers on the prescription on my last pair of glasses and cannot use the ones I received. It is very extremely blurry. I don't know if I should mail them back and pay for a new prescription or just suffer the loss and learn from my mistake.

The frame I got was heavy, stiff, and rusted. I paid the shipping cost to send the item back and they refunded me the amount subtracting their shipping cost. I'll never order from this store again.

REALLY ULTRA SLOW

I have ordered from Globel eye glasses 3 times the first 2 were great, with none to little issues. I had sent a pair of glasses back that had a broken frame. It was sent back with the order that was the wrong glasses, with a note about the glasses. I received a email about the glasses and the issue I had with them, then it took months to get another reply, I called and spoke with a manager (Micheal). He stated the issue was going to be resolved quickly, a few emails later and we start getting toi 1 year. I continued to email with no responce, I called and recieved no contact. Well over a year later I made contact with someone that fixed the issue and was able to make a deal on the next pair of glasses I ordered. It was truely dissappointing have to wait and be the person leading the charge. It felt as those the folks at Globel just wanted the issue to go away by ignoring me. I have not yet decided if I would purchase another pair from Globel. Thank you for this oppertunity

Service was fair. CSR Mark, tried assisting me with my Red glasses but he was unable to do anything for me. I order 2 pair of glasses one for distance and the other was Progressive lens. While my Progressive I am unable to use them, my vision is blurry and has me off when wearing them. I understand that I need distance/reading glasses the ones I have are doing me no good. Other than someone willing to exchange my glasses for other pair. I am not a happy shopper.

My lenses are not correct. Love the frames but cant wear the glasses.