GLOBAL EYEGLASSESReviews of globaleyeglasses.com

This is the 2nd time I have had an issue with cheap materials and poor craftsmanship. Last time it was the coating on the lens wearing out after a few months in spots. This time the frame itself was bent and one side was higher then the other. It took WEEKS to get new glasses and I was forced to wear the defective ones during that time. The only positive thing was the rep who handled my problem "Danielle Serrano" She was VERY polite and professional and patient with me despite my angry attitude with your company and unlike the initial rep I spoke to, who promised me a call back and never did--Danielle Serrano is actually fluent in english! The other rep said she was, and I quote "happy to hear about my problem..." Suffice to say I am not at all pleased with your company, it's product or it's obvious outsourcing. Should I find a better deal online for glasses--I am GONE!

I ordered a pair of reading glasses and even spoke With representative about the order Glasses came two weeks later Clear lenses with no magnification 75 dollars for something I did not order Then after calling to find out how to return them I was given the run around I'm still waiting on an email to tell me if and how I can return them Three days later! Do not use this company!

I have ordered eyeglasses online from their competitors and this was the most difficult for sure. In the end they sent me a broken pair of glasses and have not returned my emails. I will be issuing a charge back.

This could take hours, but I'll give the short version. Placed order on 2/11/12, was told the order would ship in 3-5 days. After no contact for 11 days, (my credit card was charged day one) I had an online chat with a "customer service rep". Was told that my prescription was "incomplete" even though the prescription was recorded in my order on THEIR website! I gave them the info (I opened another page and actually read my prescription to them from their website). Was told the order would be rushed. Several phone calls, emails, and chats later I gave up and attempted to cancel my order. Surprise, surprise my glasses shipped the next day. Six weeks after placing the order I recieved my glasses.