Ivana R.
Manipulative seller with poor quality products
I ordered a college bomber jacket. The jacket that finally arrived after more than a month came very different from the one advertised, very cheap looking and damaged. The company is in Vietnam, they refused to refund me or offer anything to remedy the issue. I opened a Paypal case and the company tried to manipulate every step to avoid refunding me. I sent the jacket back and they avoided receiving it. It took two months after shipping the jacket back to finally receive my refund, with the help of Paypal. Overall the whole process was 4 months long.
Response from Global Cycling GearMar 18, 2025
Hi Ivana, We’re very sorry to hear about your experience. We understand how frustrating it can be when things don’t go as expected, and we never want any of our customers to feel this way. Please know that your concerns have been taken seriously, and we appreciate your honest feedback. Our customer support team is already reviewing your case and will be reaching out to you soon to assist. In the meantime, we’d like to offer you 15% off your next order as an apology—just use T15 at checkout. Thank you for your patience, and we hope to make things right for you.


