At Global Cycling Gear, we design premium cycling apparel that combines style, quality, and performance. Experience unmatched comfort and joy in every ride with our expertly crafted gear.
Global Cycling Gear (globalcyclinggear.com) has 124 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
globalcyclinggear.com
Website
globalcyclinggear.com
Category
Clothing & Underwear
Location
Wisconsin Rapids, Wisconsin
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 44% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Echte dieven zijn het ik heb betaald maar dan geannuleerd omdat ik een andere maat wenst.
Dus ik vraag mijn geld terug of het truitje op te sturen maar na zeker 10 mails nog niks zelfs geen geldterugave want ik geef ze zelf de keuze als ik toch betaald heb waarom stuur je dan gewoon mijn truitje niet op.
Ze blijven maar rond de pot draaien met vele beloftes maar dit zijn echte scammers 😡😡😡😡😡😡😡😡😡.
Ook sturen ze zogezegd een mail met een refund maar er staat geen transactie of een deel van het rekening nummer op.
Gewoon een mail van we refund this ammount en dat is het!!!!!
Werkelijk puur bedrog.
Dus 2 maanden later geen truitje en geen centen 💶💶 💶💶💶 wees gewaarschuwd!!!!!!!!
TB
Terry B.
Global Cycling is the WORST! Their sizing is way off, they keep asking for more money, and we still don’t have the cycling shirt that fits. They insist they custom make the cycling jersies and NOT
Global Cycling is the WORST!
DS
David S.
Three weeks into our order and still no…
Three weeks into our order and still no shipping details other than label created. Was advertised to be delivered within a week. GCG support says the kits shipped but tracking says other. If it's a USPS issue maybe GCG should look into other options.
Response from Global Cycling GearJul 9, 2026
Hi David,
Thank you for taking the time to share your feedback. We're sorry to hear about the frustration caused by the shipping delay and truly appreciate your patience.
As a gesture of goodwill and appreciation for your support, please enjoy 15% off your next purchase with the code T15.
Thank you again for your understanding and we hope to have the opportunity to serve you better next time.
Best regards,
Global Cycling Gear
KV
KVB
Good design but material is too thin and sizes not standard
First the good things:
1) The various designs for the various schools look really good. I was very pleased with the flattering design I got.
2) Responses for purchase, changes and shipping are very fast.
3) Shipping was pretty quick considering it was coming from across the world.
4) The tracking number helped in knowing where your product was after shipping.
3) Very good customer service via email.
4) The bib has very good cushioning.
Now, the not so good things:
I ordered a University of Cincinnati, Bearcats kit - jersey and a bib. Since I knew that dimension-wise I was just over the XL size, as directed, I ordered a size up and got a XXL jersey and bib. When I put it on however, I was swimming in them. The jersey was very loose in the chest, waist and arms. The bottom of the bib's legs were hanging around my thighs like shorts instead of being tight. I contacted GCG and got a very quick response that I had two options. 1) To return the kit at my own expense and wait for the replacement that would be mailed after they received the original back in Vietnam. Or 2) Pay shipping and handling for the replacement (~$39) and keep the original without sending it back. Since I was running short on time, I just paid for the replacement XL size. When I received the XL, it seemed more like an M or M-L to me. Both the jersey and the bib are way too tight for me. The difference in sizes in the waist was almost 6" between the XXL and the XL.
My experience in my first 2 rides with this kit - the first time for a 20 mile bike ride on a cloudy evening and the second time for a 35 mile bike ride in the sun. The jersey material is very thin - during the 5 PM evening ride, I felt the wind go right through the material and give me chills. During the afternoon ride, the sun went right through the jersey and in two hours I had the imprint of my bib straps on my back as a tan line. I'm glad that it wasn't hotter because I would have definitely gotten sunburnt.
Verdict: You can only wear the jersey in very fair weather. You definitely need another inner layer and/or sunscreen all over your back when you are wearing this in the sun. With every other jersey that I own, you only have to worry about the exposed skin for sunscreen. Not so in this case. The jersey and bib both look very good. Too bad their sizes are so different that my standard size is way too tight and the next size is way too loose. I probably will not be buying anything else from here.
Response from Global Cycling GearJul 9, 2026
Hi KVB,
Thank you so much for taking the time to leave such a detailed review. We truly appreciate your thoughtful feedback and are glad to hear you enjoyed the design, customer service, shipping experience, and bib cushioning.
We're sorry that the sizing and jersey material didn't meet your expectations. We understand how disappointing it is when the fit isn't right, especially after trying different sizes, and we appreciate you sharing your experience in such detail.
Your feedback is incredibly valuable to us and will be shared with our product team as we continue working to improve both our sizing consistency and product experience.
As a small token of our appreciation, we'd like to offer you 15% off your next purchase with the code T15.
Thank you again for your honest feedback and for giving us the opportunity to serve you.
Best regards,
Global Cycling Gear
ND
Nick den O.
Took six weeks to receive order
Took six weeks to receive order. Kept saying documents created for shipping but took long time to next step. Supposedly had issue with FedEx account and order was returned and then shipped by UPS to the FedEx depot. Then had to go pick it up.
Global cycling is saying FedEx couldn’t deliver to my home address yet they are in my neighborhood everyday. I contacted Fedex three times and they said the issue was with Global Cycling account. I can imagine what that’s about.
Response from Global Cycling GearFeb 16, 2026
Hi Nick,
Thank you for taking the time to leave your feedback—we’re truly sorry for the significant delay in receiving your order and the frustration this caused you.
Unfortunately, the initial shipping issue stemmed from FedEx notifying us that the address you originally provided could not be delivered to. To resolve this and ensure smoother delivery moving forward, we contacted you to request an alternative address. After you kindly provided the FedEx depot location, we also switched the carrier to UPS to avoid a similar issue.
We completely understand how disappointing and inconvenient six weeks must have felt, especially with the extra step of picking it up. This was an unexpected shipping complication beyond our control, and we sincerely appreciate your patience and understanding throughout the process.
As a gesture of goodwill and appreciation for your support, please enjoy 15% off your next purchase with the code T15.
Best regards,
Global Cycling Gear
MA
Mark
Presents itself as a UK company
Presents itself as a UK company, but doesn’t give any address or phone number. It took over a month to ship and claims shipping rules according to the EU don’t apply. I would strongly suggest avoiding this company!
Response from Global Cycling GearJan 31, 2026
Hi Mark,
Thank you for taking the time to share your feedback—we’re sorry to hear about your frustration with the shipping experience. We’d like to respectfully clarify a few important points regarding your order.
We provided full tracking information and details of the carrier right from the early stages of your order via email. Please kindly check our previous email correspondence for the tracking link and carrier details.
We always respect and comply with the laws of the countries we operate in. However, the EU return and delivery rules you referenced typically apply once the package has been delivered. In this case, the package has been held awaiting your acceptance for delivery, which has prevented us from proceeding with any further steps or support options.
Both our carrier and our team made multiple attempts to contact you to arrange successful delivery, but unfortunately we did not receive any response from you.
Had we received your cooperation earlier to accept or reschedule the delivery, the package could have been delivered much sooner. We truly hope you’ll be able to work with the carrier now so the shipment can be completed smoothly.
We genuinely want to resolve this for you—if you’d like assistance with the current delivery status or have any questions, please reply to our previous emails or reach out directly and we’ll do our best to help.
As a gesture of goodwill, please accept 15% off your next purchase with the code T15.
Best regards,
Global Cycling Gear
HJ
H J R.
The sizing charts cannot be trusted - Do not buy!
The sizing charts cannot be trusted. I purchased three jerseys in November 2025. I ordered 1 size up to an XL from my usual jersey size of Lg (for my 41” chest and 175# frame). When my jerseys arrived three+ weeks later they were so small that I could barely squeeze into them. So I immediately sought to return or exchange them. After considering the options that customer service offered, I opted to pay a $60 shipping fee for 2X sized replacement jerseys (and I could keep the ones too small for me to wear). That was my second bad decision!
The second week of December 2025 my three 2X sized jerseys arrived — and, yes, the 2X size was not a good fit my 41” chest and 175# frame. I was dumb to think otherwise. I doubt GCG will allow this post to be shown, they tend to delete or bury unfavorable reviews and Trust Pilot doesn’t seem to have a problem with that.
Response from Global Cycling GearDec 16, 2025
Hi H.J. Richardson,
Thank you for taking the time to share your detailed feedback—we truly appreciate it and are genuinely sorry to hear about the frustration with the sizing of your jerseys. We completely understand how disappointing it must have been to receive items that didn’t fit as expected, and we never want any rider to feel this way.
We’ve just sent you a personal email a few moments ago with a proposed solution for the three jerseys. Please check your inbox and let us know what you think—we’re here to work with you until you’re 100% happy.
As an additional thank you for your patience and for giving us the chance to fix this, please enjoy 15% off your next purchase with the code T15.
We look forward to hearing from you and turning this experience around!
Best regards,
Global Cycling Gear
KA
Kason
Terrible service
Terrible service. Don't buy from these people. They are a front for a chinese store. They use AI to respond to peoples concerns. They dont provide quality customer support.
Their reply is BS. I’ve been getting emails from “Linda” which is the same person that sends their marketing emails. The emails are clearly ai. Yet another example of this company writing off their customers and refusing to make things right. They’d rather double down on making their money.
Response from Global Cycling GearDec 16, 2025
Hi Kason,
Thank you for taking the time to leave a review and share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations and that you felt dissatisfied.
We’d like to address and clarify a few points: Global Cycling Gear is not a front for a Chinese store, nor do we use AI to respond to customer concerns. At Global Cycling Gear, we greatly value every customer’s experience, which is why all conversations and support are handled personally on a human-to-human basis by our dedicated team.
Regarding your order, it was produced exactly according to the specifications and details provided at the time of purchase, and it was successfully delivered without any reported defects, damage, or production issues. As there were no quality or fulfillment problems with the items, we’re unfortunately unable to process a refund based solely on a change of mind or personal anxiety after delivery. As we discussed in our email conversation, we did offer a fair solution to help resolve your concerns, and we sincerely hope you’ll consider it.
We completely understand that this situation may still leave you disappointed, and we’re genuinely sorry for any frustration caused. If you’d like to discuss the offered solution further or have any other questions, please feel free to reply to our previous email or reach out anytime—we’re here to help.
Best regards,
Global Cycling Gear
