Global Call Forwarding Reviews | Read Customer Reviews of globalcallforwarding.com

Global Call ForwardingReviews of globalcallforwarding.com

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Global Call Forwarding

About Global Call Forwarding

Global Call Forwarding provides cloud communications solutions for businesses around the world.The company specializes in providing cloud-based phone numbers from more than 160 countries. These phone numbers can be used to make and receive calls.Global Call Forwarding also offers advanced cloud telephony features and value-added solutions that give businesses more control over their international phone numbers.Some popular features include IVR, advanced routing, outbound caller ID, call recording, call transcription, local ringback tones, voicemail, customized greetings, custom reports, and AI insights.Global Call Forwarding prides itself on its 24/7 live support model, high-quality international voice solutions, and network reliability.The brand was launched in 2007. Its parent company has been in business since 1996 and has over 28 years of global telecommunications experience.

Global Call Forwarding (globalcallforwarding.com) has 44 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: globalcallforwarding.com
Website: globalcallforwarding.com
Category: Computers & Phones
Location: Delray Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 84% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Global Call Forwarding reviews

44 approved reviews, newest moderated first

Jimmie S.
Oct 24, 2023
Above and Beyond
On 19 Oct 23 all of my credentials were stolen and I had no contact of any kind to anyone. So I remembered that on my computer I was a client of Global Call Forwarding (United World Telecom). The First message you see is "We're Online! How may I help you today? Once I made contact on the night of 23 Oct 23 three members of the support began to assist me. After 2 great attempts that night I went to bed a bit discouraged, but the next morning when I engaged Beny Mouen he was confident and tackled my problem with immediate success. To insure that I understood all of his instructions he called and walkie talk me through the entire process within 5 minutes. I knew his and his co-supporter were dedicated to my success. Above and Beyond like Military precision.
Response from Global Call ForwardingSep 6, 2024
Thank you so much, Jimmie, for your detailed and thoughtful review! We're sorry to hear about the challenges you faced but are glad our team, especially Beny, was able to provide the support you needed. It’s great to know that our service met your expectations, and we take pride in delivering prompt, effective assistance when it matters most. Your kind words mean a lot to us, and we’re honored to have earned your trust!
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Chin Y.
Oct 12, 2023
Customer Service is Excellent!
Process of setting up the account is quick and easy with the help from the staff. Staff is really helpful and responds quickly. Special thanks to Lin, Dennis & Beny, really appreciate it! :)
Response from Global Call ForwardingSep 6, 2024
Thank you for your great feedback! We're glad to hear that the account setup process was quick and easy with the help of our team. Special thanks to Lin, Dennis, and Beny for making your experience smooth! We truly appreciate your kind words and look forward to supporting you further.
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Jonathan D.
Sep 22, 2023
Helpful Staff
The staff was very helpful when teaching me how to use the service.
Response from Global Call ForwardingOct 24, 2025
Thank you for your review!
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Ewc E.
Sep 5, 2023
The customer service is excellent and…
The customer service is excellent and their staff always provide prompt and comprehensive reply. Special thanks to the staff of Lin and Harry that they pay lots of effort and keep follow up in every single status. Good service provider: )
Response from Global Call ForwardingSep 6, 2024
Thank you for your wonderful feedback! We're thrilled to hear that Lin and Harry provided you with prompt and thorough support. It's great to know their efforts made a difference, and we're proud to be your service provider. We appreciate your kind words and continued trust!
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Jerry L.
Aug 18, 2023
Comment on service
The product and service that fits the requirement for company and personal. Deliver a reliable and good quality of service. Prompt respond for any support request. Those are the main area that I have used your service for more than 15 years.
Response from Global Call ForwardingSep 6, 2024
Thank you, Jerry, for your loyalty and trust over the past 15 years! We're delighted to hear that our product and service have consistently met your needs, both for your company and personal use. Providing reliable service and prompt support is our top priority, and we're grateful for your continued partnership!
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Tom
Jul 18, 2023
Luke and Thadeu and the rest of the…
Luke and Thadeu and the rest of the team were really helpful. We had a couple of minor issues but they were resolved straight away. Would certainly recommend.
Response from Global Call ForwardingOct 24, 2025
Thank you for your review!
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Navid A.
Jul 2, 2023
Global Call Forwarding
Hi, the service is really and very professional, But I'm not satisfy with their Hid fees as should they charge me around 8$ but they did about 15.85$ with a very hilarious reason, let see the next month! as they told me will reduce the fee, if they did, I will write it here, if go to another direction, as well back here to write my comment for people. always business should be clear. Dr Arian
Response from Global Call ForwardingJul 4, 2023
Hello Dr. Arian, Thank you for your kind words about the professionalism of our service. I'm sorry you feel that way about hidden fees, but please note that the pricing and fees are indicated throughout our signup process and on the invoice. You signed up for a US phone number ($7.95/month) plus SMS forwarding ($5.95/month). In addition, we charge a 14.3% Regulatory Recovery Fee to help recover a portion of the costs incurred in funding and complying with worldwide government regulations, mandates, programs, and obligations. This fee is very common among global telecom providers, many of whom charge between 12-24% of the invoice total. The Regulatory Recovery Fee is clearly indicated in our Terms & Conditions, which new customers must agree to upon signup. Please feel free to contact us if you would like to go in another direction. Our services are month-to-month with no commitment. Sincerely, Luke
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Remus I.
Jun 27, 2023
Good service
The service they are providing is of high quality and the entire team as well as the client are really happy with the choice. The support from them is top notch too, really helpful and dedicated persons.
Response from Global Call ForwardingJul 4, 2023
Thank you very much, Remus, for your kind words. Support and service quality are our top priority. We truly value your business.
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