Crystal W.
The only issue i have is shipping took…
The only issue i have is shipping took longer than stated. It was a birthday gift for my grandson and said it was going to be delivered on the 9th. His birthday is the 7th so I knew it was going to be a couple days late which was ok. But it didn't get there until the 14th. The bike is great though. He loves it, and its a very sleek and pretty bicycle!
Response from GlercbikesAug 5, 2026
Dear Customer, Thank you so much for taking the time to share your experience with us. We sincerely apologize that the delivery took longer than the expected timeframe, especially since the bike was purchased as a birthday gift for your grandson. We completely understand how disappointing it must have been to wait longer than planned for such a special occasion. We truly appreciate your patience and understanding despite the delay. We are very happy to hear that the bike finally arrived safely and that your grandson loves it. Knowing that he enjoys the sleek design and appearance of the bike means a lot to us. We are continuously working with our shipping partners to improve the delivery experience and provide more accurate and reliable service for our customers. We are sorry that this order did not arrive within the original estimated timeframe, but we truly appreciate the opportunity to be part of your grandson’s special gift. Thank you again for choosing Glerc and for sharing your feedback. We hope your grandson enjoys many wonderful rides and creates lots of happy memories with his new bike! Kind regards, Customer Support Glerc