Sophia
【AVOID! 】£200 on a Faulty Bike and No Customer Service
Spent £200 for a 20 inch little molly bike. What a waste of money! Avoid this company. The bike came with a faulty front fork which means the front wheel couldn’t be fitted in. Hardly any response from the customer service. They did acknowledge that it was a faulty fork from their side though and they could arrange a replacement. Nothing has happened or progressed. Their telephone line never works. Requested now a full refund since I’ve been waiting for a whole week for a solution. Still no response. Now looks like I’ve spent £200 for scrapped metals. Can’t believe the customer service I’ve received as this was not the cheapest option in the market. How can a company selling children products be so irresponsible.




