GlassesShopReviews of glassesshop.com

Easy to order, excellent price and I love my glasses. They fit perfectly and are so cute. I made a typo on my zip code and had to call customer service, she was so friendly and assured me she would take care of it and she did,,. All around great experience. I'm very happy.

I recently placed an order for 3 pairs of glasses. I entered the prescription as well as uploaded a copy of it. In addition to that I paid for expedited shipping, because I have none at this time,and considered legally blind without them. I just got the order and was so excited to be able to see with my new glasses. All the frames are exactly like I expected and fit wonderfully. The lense however, I can not see a thing. They honestly make my vision worse. It’s a magnified blur if that. Customer service message says “we respond immediately” when using the chat feature. It’s been over 30 minutes and I’ve gotten no reply. Have also emailed. I would like the glasses I ordered however to I have very little confidence an exchange is going to rectify the problem. I don’t understand how the lense can be so bad. Update: 12/09/25 company has reached out and offering to follow policy and replace the purchased items as part of their 30 day guarantee. They have stated I entered the information wrong, my issue with that is I uploaded a picture of my prescription (correct information) with each item ordered. I’m pleased with their willingness to replace. However it still leaves me another 1 - 2 weeks with no correct glasses to wear, if I pay for expedited shipping again. Longer if I don’t.

top notch glasses. great price

I always have a very nice and professional experience with this website. There are thousands of different frames and accessories.

Very prompt, very accurate and easy to order. Nice job!

My glasses fit well and the prescription was good. And the prices were reasonable. Pleased with the purchase.

The products are fine. Very good quality. I got a regular pair & a sun-glass pair. Both are excellent. I wish I could afford another pair of the regular pair. My insurance will not cover any of the cost. They tell me GlassesShop is out of network. I took one star off due to the company's weak communication. They are not expedient with their responses. Chat says less than 1 minute. I never got any response regardless of the wait. I finally got someone on the phone. The person I spoke with was hard to understand her English when we did communicate.

I bought from GlassesShop for the first time after my eye exam last year. I was so pleased with the quality and style of the 2 pair I bought last year that I returned after my eye exam this year. I bought 2 pairs of glasses this year as well. I can’t wait until my order arrives. I bought a pair of prescription sunglasses this year since the state says I can’t drive without corrective vision. I can’t wait to try them on!