Laura R.
If I could give less then one star I…
If I could give less then one star I would! I received my glasses and they were blurry (assuming the bifocal placement is off) and they are so much larger then the virtual try on. I reached out to customer service by email because if you try to call their number no one answers, ever, and I was told that the virtual try on isn't accurate. So why do they have that feature??? Their no questions asked return feature is a lie because I have been emailing back and forth only to have them tell me their return policy is only half of what you pay minus your shipping or 100 store points which is only $100. So tell me how that is hassle free??? I would never order from this company again!!
Response from GlassesShopJun 4, 2021
Dear Laura, Apologize that we did not bring you a pleasant shopping experience. In regards to your order, we will process a full refund to you promptly. Our customer service will email you on this issue, please check your mailbox or spam folder later. Sorry again.