GlassesShopReviews of glassesshop.com

On the surface, it appears that this company has a great variety of products. Their customer service if something goes wrong, however, is abysmal. I ordered prescription sunglasses on June 3. I was notified on June 10 that they were shipped and should arrive within 7 business days. By June 25, I went online to check the status and they had shipped my glasses to the wrong ZIP code. I was asked to verify my address. It was clear that I'd submitted the correct ZIP code, but they sent to to an incorrect one. When I complained, I was told that I had to wait for the US postal service to return the glasses to them, at which time they would reship them to me. I finally received the glasses on July 1. I don't know what they did, but my prescription is off. I cannot see anything with these glasses. I just want to return them for a refund. Again, with no acknowledgement or apology for sending the glasses to the wrong ZIP code in the first place, I'm again being asked to bear the burder of information that they already have. I should just be allowed to return the glasses and receive a refund. Horrible customer service policies!

Prescription sunglasses and glasses are affordable well built in a lot more inexpensive than going to the optometrist

Fit is perfect at a wonderful price. Glasses look classy.

Update: after seeing my bad review they got back in touch with me and sent me new glasses. Took one star off because they still have no warning about heat ruining their lenses and they would not have sent me new without writing a bad review. I got progressive transitions prescription lenses about nine months ago. They were great - until I left them in their case in the glove compartment of my car an hour in hot weather. When I got back, the lenses were blurry/wavy. I contacted customer service and all they would say was to keep them in a non transparent case (they were). Was never told heat could ruin the sunglasses.

Best prices, excellent customer service and really good selection. Also their points/bonus and discount codes seem very generous.

Once again I am elated for the excellent job that you done with my choice of eyewear! The eyeglasses I chose and the prescription lenses are right 👍🏾 on point! ! truly like the style of frames I picked out and my eye doctor's prescription were done 👍🏾💯 percent correct! My order arrived in good time and in excellent condition. Thanks again! Freddie Jordan

Website is easy and user friendly. Got my order fast and correct. I’m telling others to shop on their website. Already looking to buy more for my wife and I. Prices are really good compared to others. Would highly recommend.

Did a great job on the eyeglasses. Very professional. Gave only four stars because the company needs better communication access. Example: Enter mailing tracking number online. Would buy again from this company.