GlassesShopReviews of glassesshop.com

Nobody EVER answers the customer service line or responds to the online chat option. The last communication I received was a week ago. Worst customer service I've experienced in years!

My glasses were supposed to be in a week ago, and the status has said "shipped" for over a week. Now, I cannot get in touch with them. I've emailed without any reply. I've called and no one answers. Tonight, I tried the live chat and the bot never connected me to anyone. I just saw that the response time is under 2 HOURS!!!!! WILL I EVEN GET MY TWO PAIR OF GLASSES THAT I ORDERED???? It's been over two weeks. When I order from EyeBuyDirect, they are here in two days.

Excellent prices, ordering process and products. I’m very impressed with the company and their customer experience.

Easy to order beautiful glasses! I use readers and have tried various brands with most breaking or coming apart due to screws loosening and not being able to tighten them or just breaking easily. These are made differently ...I ordered 2 pair in august and both took wear and tear; but I lost one pair...so I'm going to order 2 more.

Nice glasses quick turn around

Very good glasses at a afordable price. The support is excellent. An examplle to follow for the rest of industry.

I ended up with frames that were too small and the company send me a completely new order with frames that fit. I only had to pay shipping.

It was easy ordering my glasses. The frames and fit are great quality. Will definitely order again.