Glass Castle Inc.Reviews of glasscastle.com

Very impressed with service and professionalism in all my interactions. The shower door looks great - we are very pleased. Highly recommend Glass Castle.

Glass castle was fabulous helping me to figure out the best glass configuration for a difficult small bathroom shower door. When the original door came in the fitter was not happy with how the company had cut the glass and on his own pointed out to me his dissatisfaction and he insisted on having it sent back and recut. I really appreciated his attention to detail and working to make it the best that it could be I maybe using them again for at least one possibly two more shower door installations

We felt well-informed and had a good experience when we were in the showroom and on follow-up phone calls to keep us informed. We were looking forward to the install of our glass shower door, the final step in our bath redo project! The product install went without a hitch, installers did a good job technically. However, they left bathroom rugs thrown aside and drill dust in the corners of the new shower pan, which we had to clean up. It may seem like a small thing, but a little more "customer care" would have earned Glass Castle 5 stars instead of 4.

Everyone we dealt with was extremely knowledgeable and courteous. All our questions were answered and there was no high pressure salesmanship. Our door was ready even sooner than originally promised and it looks fine. The one sliding panel originally received was incorrectly sized, but a replacement of the correct size was fabricated, delivered and installed within one week. Not sure whether the error was made by the Glass Castle personnel who measured or by the factory where the panel was fabricated, but it didn't significantly delay our project.

Everyone was very professional and friendly. I had two windows and a shower door replaced. I highly recommend them.

They know there business and are always at your service

The shower door was not centered-it was off by a 1/2 inch-so it did not line up with the end of the tile accent in the shower area. It seems very obvious when you look where the hinges were secured to the wall...the tile accent extends a 1/2 inch. When the installers came back to see the discrepancy they argued with the contractor about the placement of the door...the accent tile extends past the door a 1/2 inch; had the door been positioned exactly in the middle of the saddle then the door and tile would have lined up perfectly...will unfortunately have to live with it!

very happy with product and installation. professional, courteous and efficient workmen. thank you.