gladdween.com is listed under Pet Stores.
gladdween.com (gladdween.com) has 18 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Nicola J.
Sent shoes that were several sizes too small (marked as 44 but in reality nearer to 41) They refused a return and offered a limited refund. Several weeks later they said the refund had 'failed' by which point it was too late to ask my credit card company for a chargeback.
Simon B.
The items that arrived were completely wrong. Totally the wrong size. That is where our problems started. As I write this they are absolutely fighting us every step of the way and not wanting to accept the returns and trying to negotiate a discounted amount. I can't ever recall ever buying anything from such an untrustworthy business. The website looks good, but delivery was dreadfully slow as I chased this up a few times. I've given them "one star" as there is no option to give zero!
YogiPi School of Y.
Not even a 1 star ⭐ Absolutely terrible experience with the delivery which was over 3 weeks (when it should of been 3 to 7 days), The product which was for a child (when they do not have a childrens online store) of which the size XL should be between 32 and 34 inches, though in reality was for a child under 10. I'm trying to return the product and it's costing me more to return it than I paid for the product. DO NOT USE THEM 5 THUMBS DOWN 👎🏼👎🏼👎🏼👎🏼👎🏼
Matthew W.
The shirts didn't fit very well, so I returned them. When no money was refunded, I chased them, and they informed me about a return process that wasn't provided in the original packaging, which meant I had to request a return authorisation before sending. I had already returned them. The address (which I don't have a record of) is not their return address. Unfortunately for me, I lost the proof of postage during some decluttering so I can't even get the money back from the post office, so that's £50 written off. I will never, ever, EVER use them again, nor recommend them, this feels like intentional money making to the detriment of their customers.
Lionel Smith P.
Ordered a cashmere jumper. Nearly 3 weeks for delivery of a polycotton top. Not what I ordered at all. Avoid.
Bob
Total rip off company. Avoid at all costs, give you an address for returns, then deny it belongs to them. Utter rubbish.
carol P.
Avoid this company at all cost. I ordered a black dress for a funeral and unfortunately it was too small. I emailed for advice on how to return it and they asked me to take photos of the dress and packaging which I found abit strange, but did it. They then sent an email saying I could keep the dress or give it to a charity shop. They offered me 20% as a refund......the dress cost me £40 so I would get just £8 refunded!! Un believable. They are a disgrace! DO NOT ORDER ANYTHING FROM THEM!!
Carl H.
They are a total waste of space I've been waiting over 3 weeks now still haven't received my parcel from them I keep asking for the tracking code number but still no reply don't ever buy anything off them the ignorant people don't even get back in touch with you so were do we go from here one very dissatisfied customer
