Teresa J.
If I could give NEGATIVE stars I would
If I could give NEGATIVE stars I would. They sent me a box of ice!! I’ve filed claims and emailed the email they give you to multiple times. Sent picture of my empty box and all I get is an AI Bot that tells me they are “escalating” my claim. Their “protection” company that paid extra for says it is not their department because the company never sent the product in the first place. So I email ship@giordanos again to tell them it is their responsibility, But then nothing happens and the bot stops responding. I’ve asked for phone numbers because none are shown online or on my order. Just this one email manned by a Bot, that all it does is tell me that someone will get back to me “quickly” or “shortly” or “as quickly as possible”. I’m going in circles. I’m frustrated.