Liam W.
Horrible Customer Service
Horrible Customer Service! Avoid shopping here. They lied to me about ordering a gem a specific shade and then refused to answer my follow up questions after stringing me along for over a month!
Response from Giliarto JewelryJan 29, 2026
Thank you for your feedback. After carefully reviewing our records, we are unable to locate an order or correspondence matching this claim under the information provided. It is possible this review was posted in error or may relate to a different company, as we have not found any customer record involving the situation described. We take all customer concerns seriously and respond to every confirmed inquiry, and we do not intentionally withhold communication from our clients. If you believe this review is intended for Giliarto, we kindly ask you to contact us directly with your order number or purchase details so we can investigate and assist appropriately. We value transparency and are always willing to resolve legitimate concerns.




