Giliarto JewelryReviews of giliarto.com

4.426 reviews
Jewelry & Watches

Giliarto Jewelry

About Giliarto Jewelry

Giliarto is a U.S.-based fine jewelry brand specializing in custom engagement rings, wedding jewelry, and bespoke fine jewelry crafted with exceptional care and precision. We work primarily with lab-grown diamonds, moissanite, and rare gemstones, offering ethically sourced, conflict-free alternatives while maintaining the highest standards of beauty, durability, and brilliance.Every Giliarto piece is thoughtfully designed and expertly handcrafted, combining timeless aesthetics such as Art Deco and classic vintage styles with modern engineering and advanced stone-setting techniques. Whether creating a fully custom engagement ring or a made-to-order design, our team works closely with each client to ensure every detail reflects their vision and story.At Giliarto, we place a strong emphasis on quality craftsmanship, transparency, and personalized service. From initial consultation to final delivery, we guide our clients through the design and creation process with clear communication, detailed updates, and professional support. Each ring is carefully inspected to meet our strict quality standards before it is shipped.We are proud to serve customers across the United States and internationally, and we stand behind our work with responsive after-sales support, resizing services, and long-term care guidance. Our mission is to create meaningful, lasting jewelry that celebrates life’s most important moments while delivering a refined, trustworthy, and enjoyable experience for every client.

Giliarto Jewelry (giliarto.com) has 26 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: giliarto.com
Website: giliarto.com
Category: Jewelry & Watches
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 19% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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About Giliarto Jewelry

Giliarto Jewelry (giliarto.com) has 26 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: giliarto.com
Website: giliarto.com
Category: Jewelry & Watches
Listed on Five Star Index: 2026

Julee B.

Oct 4, 2023

There's no other word for this but FRAUD!

I placed a custom order over 3 months ago and they still haven't fulfilled most of the features that I paid extra for, even after they keep requiring me to send the rings back to them for revision. Terrible communication. Fake gemstones, substandard platinum, incorrect sizing, poor craftsmanship. I'll be filing complaints with BBB and FTC.

Response from Giliarto JewelryJan 29, 2026

We strongly disagree with the statements made in this review and would like to clarify the facts for transparency. This was a custom, made-to-order ring, not a stock item. As clearly communicated prior to purchase, custom orders require production time and cannot be redesigned or remade overnight. Throughout the process, the customer changed design requirements multiple times (four revisions) after production had already begun. Despite this, we accommodated revisions and requested the ring be returned so adjustments could be made correctly. All materials used in our jewelry are authentic and accurately represented. Any claim of “fake gemstones” or “substandard platinum” is incorrect and unsupported. We can provide full email correspondence, invoices, material specifications, and revision records demonstrating transparency, craftsmanship standards, and good-faith efforts to resolve concerns. Communication was maintained throughout the process, and each revision and limitation of custom work was explained in writing. Unfortunately, custom jewelry cannot be converted into an entirely new design without restarting production, which was also clearly communicated. We stand behind our work and our materials. If the reviewer believes this review was posted in error or wishes to resolve this matter, we invite them to contact us directly with their order details so it can be reviewed formally.