People have wanted to take photos or make films at our site. Some have contracted with Giggster without actually having visited our location. This is not a good idea given the layout of our shop. All clients should be encouraged to visit before engaging in contracts.
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Charles C.
They actually did a great job settling a dispute...
Benny and company helped me with a peculiar situation involving a host essentially canceling on me last minute with refusal to take my calls or answer any texts.
And at first it was looking like I had lost the entirety of my deposit, due to the location agreements, and the 0% back if canceled within 48 hours of start date clause, which really played into this particular host' favor.
But after making my case, and providing evidence and screenshots, the Giggster team did their own individual evaluation of the situation, and found the host to indeed be at fault.
Which, in and of itself was awesome, because the blanket contract for locations would kind of ensure shady hosts can just pocket money from potential renters without letting them set foot on their land, but it's nice to know the company is professional enough to handle these kinds of cases individually and with a magnifying glass, to ensure the fairest possible outcome.
Benny and team went above and beyond with this one, so, thank you Giggster, we'll be continuing our bookings through you.
CM
Carl M.
This was my first time using Giggster
This was my first time using Giggster, our team usually used peer space what I can say is, the platform is really awesome! I love the fact that the renters on here respond quick I love the fact that you can purchase insurance right on the app that was a game changer for me! And the person I rented too it was his first time too we had some hiccups with the transaction and during my production but we sorted it out now he known how to deal with video shoots and I know not to rent to new people lol! But over all it was a great experience most definitely will use gigster again