GiftYaReviews of giftya.com

I am writing to express my extreme dissatisfaction with my recent experience with Giftya. I was issued a refund for an unused gift card, which should have been a straightforward process. However, Giftya inexplicably deducted a $1.95 "processing fee" from my refund, and as of today, I have not even received the remaining $18. This fee was never disclosed during the initial purchase, and when I inquired about it, the response from their support team was unhelpful and dismissive. I received a generic email stating that the refund had been processed, with no attempt to justify this unexpected charge or provide a realistic timeline for when the funds would actually appear in my account. To deduct a fee from a refund, especially for an unused gift card, and then to not even deliver the promised remaining funds in a timely manner is completely unacceptable. It demonstrates a profound lack of transparency, incredibly poor customer service, and frankly, raises serious concerns about their business practices. I am currently out the full amount of the gift card minus their arbitrary fee, and I have no guarantee of when or if I will actually receive the majority of my money back. I would strongly advise potential customers to be extremely cautious when dealing with Giftya and to be aware of potential hidden fees and unreliable refund processes. This entire experience has been incredibly frustrating and financially negative. I will certainly not be using Giftya's services again in the future and will be exploring further avenues to recover my funds.

Order showed up on my credit card as pending for days. Today it's no longer showing up but recipient never received. And my credit card availability went from $999 to $40 overnight. GYC-1664162. GYC-1662855 Is there any way to trace these?

I should have looked at reviews first. I sent to two very busy clients, it never appeared on their phones, even after contacting giftya customer service. Who I will add, was snarky and not helpful. Today, the client said she could not get it to load even on her computer with the link; due to cypersecurity. I consider it lost money and will send giftcards from the vendor; not use giftya

My grandparents got me a 25 dollar gift card and when I went to redeem it it said the code was not valid. Complete scam if you use it you are giving them your money for nothing. It is terrible.

Trust pilot replied within a day a assisted with problem.

I would give them a negative number if possible. They cancel your order with no reasonable definition. They have screwed up so many birthday presents. This site should be shut down

Scam, Already reported for fraudulent activity. No idea how this company still exists..

Its a scam. You domt receive any gift card