Stephanie
Always a breeze to order a gift
Always a breeze to order a gift, and it is always quickly sent to my aunt. A+
Response from GiftYaDec 2, 2025
Thank you for the positive review and feedback! Russell D (Dir Customer Service)

GiftYa makes sending and receiving digital gift cards easier than ever. Instead of traditional plastic cards, GiftYa allows you to text personalized gift cards in just a few seconds. Use GiftYa as a fast, flexible, and thoughtful way to celebrate any occasion or send a last-minute gift. Whether it is for a birthday, holiday, or just a simple thank you, GiftYa is changing the way people give. You can choose from a wide range of popular options to send gifts, including everyday favorites like Visa, Amazon, and DoorDash. There are also thousands of national and local retailers, restaurants, and experiences. Shoppers can browse, select, and send e-gift cards instantly by text message, email, or social media—no waiting, no shipping, and no hassle. Recipients love the flexibility of receiving a GiftYa. It can be connected directly to their debit or credit card for seamless spending - meaning they can use the gift card at any store they want. This eliminates the need to carry a separate card and ensures funds are never forgotten or wasted.
GiftYa (giftya.com) has 558 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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558 approved reviews, newest moderated first
Stephanie
Always a breeze to order a gift, and it is always quickly sent to my aunt. A+
Response from GiftYaDec 2, 2025
Thank you for the positive review and feedback! Russell D (Dir Customer Service)
Becky Dawkins E.
Easy to use and my granddaughter loves it.
Response from GiftYaDec 2, 2025
Thank you for the positive review and feedback! Russell D (Dir Customer Service)
Robert K.
Quick and easy to use.
Response from GiftYaDec 2, 2025
Thank you for the positive review and feedback! Russell D (Dir Customer Service)
Steve
Refused to perform requested transaction and gave no good answer- very frustrating!
Response from GiftYaDec 2, 2025
We are very sorry to read about your experience! Please get in touch with our support team so we can immediately assist you at [email protected] We will ensure you get your gift! We aim to offer a safe and secure gifting experience! Russell (Dir Customer Service)
preet P.
It is just a scam, how do you expect someone who uses gift card to have any type of credit card. I wanted to gift a Amazon gift card to a friend who only uses cash. He couldn't even use the gift card I sent even after I paid in full, he had to make his own account and then link his card. What's the point of gift card if you have to link your card to it. Unnecessary middleman at this point just there to add in fees.
Response from GiftYaNov 25, 2025
Thank you for sharing your feedback, and we’re truly sorry for any frustration this caused. Our goal is to make gift redemption as easy and secure as possible. Linking a debit or credit card is just one option—it’s never required, but we recommend it because it offers added peace of mind: • Security: Card-linked gifts can’t be lost, stolen, or misused. • Convenience: They never expire, and all funds are fully available for use. We completely understand that this method may not be everyone’s preference, which is why we provide other redemption choices. If you or your recipient need help or have any questions, please don’t hesitate to reach out to us at [email protected]. We’re here to make sure your experience is a positive one. Russell (Dir Customer Service)
Trevor N.
Ive used giftya twice but will never use it again! The first time was a Roblox gift card for my daughter. It was pretty confusing to figure out the redeeming process but we eventually got it. A few weeks have passed and now my son needs one so I attempt it again just because I know its at the very least a legit company and we did get what we paid for eventually. So for that reason and thinking since I figured it out the first time the second time would go a little smoother. It didnt! When I sent my daughters I sent it to her phone where she plays her game but my son doesn’t have a phone and plays on a tablet so I sent it to my wife since youre not aloud to send to yourself. For some reason the process of getting the code he needs to apply it to his game was completely different the 2nd time and way more complicated than it needs to be!
Response from GiftYaNov 18, 2025
Hi Trevor. We are very sorry to read about your experience. GiftYa does require a phone number to create an account, to ensure a safe and secure redemption process. We would be happy to engage with you to get the order details and investigate why the redemption of the second gift was different in nature: [email protected] Russell (Dir Customer Service)
varshitha K.
website is pretty easy to navigate and there is decent range but delivery was way slower than expected. ordered something for last minute occasion and it arrived a day late. will never rely them for urgent orders.
Response from GiftYaNov 13, 2025
We are very sorry to read about your experience! We value all feedback! I have requested your details via this review so we can look into this case and see where we can make improvements! Russell (Dir Customer Service)
CHRISTOPHER M.
One of the worst experiences I have ever dealt with on a website. I received an Amazon Gift Card and they make it impossible to redeem. Ended up having to refund and that was a pain. Don't use this site!
Response from GiftYaNov 12, 2025
We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at [email protected] We will ensure you get your gift! We aim to offer a safe and secure gifting experience! Russell (Dir Customer Service)