Beck
Never again
Never again. I can not believe this. I tried to get a refund, and it is not happening. I can't believe this. These people stole 100$ from me. I did not realize that you have ro link the card to an existing credit or debit card, eventhough I had already paid for it. I thought my daughter would just be able to scan something never she used it. As it happens, she had lost her wallet and we are in two different towns. So it turned into a gigantic mess. So. Won't be doing this again.
Response from GiftYaJul 7, 2026
Thank you for sharing your feedback, and we’re truly sorry for any frustration this caused. We do see the gift has no been redeemed. Our goal is to make gift redemption as easy and secure as possible. Linking a debit or credit card is just one option—it’s never required, but we recommend it because it offers added peace of mind: • Security: Card-linked gifts can’t be lost, stolen, or misused. • Convenience: They never expire, and all funds are fully available for use. We completely understand that this method may not be everyone’s preference, which is why we provide other redemption choices. If you or your recipient need help or have any questions, please don’t hesitate to reach out to us at [email protected]. We’re here to make sure your experience is a positive one. Russell D (Dir Customer Service)