ken80p
Excellent experience
Excellent customer service and great product.

GHOST Vapes brings you a revolution in portable vaporizers. The MV1 is the first true-convection heating vape that you can take anywhere.
GHOST Vapes (ghostvapes.com) has 400 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Appliances & Electronics · Reseda, California
Excellent

Appliances & Electronics · City of Industry, California
Excellent

Appliances & Electronics · Los Angeles, California
Excellent
Appliances & Electronics · CARLSBAD, California
Excellent
400 approved reviews, newest moderated first
ken80p
Excellent customer service and great product.
Zach
Great product. I had a hard time getting help. I preferably would have had an actual voice phn call. To guide me through my problem at the time
Response from GHOST VapesJan 15, 2020
Hello Zach, Thank you for your review of the GHOST MV1. We provide support via our ticketing system and chat system. If you find the ticketing system to difficult to resolve your issue, please feel free to contact us via chat for real-time assistance. There are times where we can conduct a video call via Skype or Google Hangout if it is necessary. Please feel free to contact us via our ticketing or chat systems. We look forward to hearing from you! Sincerely, The GHOST Team
HT
Great customer services
Bruce
Versitle, well made and easy to use with the android app! This is the best vape I have ever used and I am spreading the word!
Stuart
Love the product and the service. The only reason I can’t give them a “5” is because the extra battery packs and the fast charger are not available now. This creates a need to have a back up vape. Once that is resolved, this will be 5 star plus! (Half off of these accessories to those of us waiting wouldn’t hurt either.....😎).........I just dropped this rating from a 4 to a 2. My vape is having issues and the response I got from Virgil was less than helpful, or acceptable. I certainly hope he isn’t one of the owners of the company...”Response to your response”...I do NOT do video calls for anything, especially a vape. The issue is the unit, not how I’m using it. The haptics are NOT working. A solution instead of a headache would be nice.
Response from GHOST VapesJan 27, 2020
Hello Stuart, I am the Customer Service Manager here at GHOST Vapes and I am so sorry to hear about the lack of support that you received from my team. I read over your tickets with Virgil and from what I read Virgil was very helpful and requested if you would like to conduct a video call to determine the issues with your unit. Unfortunately, you did not respond back to his request. If you are still interested in conducting a video call, please let us know, and we will be glad to assist you. Sincerely, The GHOST Team
customer
Ordered one night and received 2 days later so far my experience with the Ghost has been exactly as I had hoped. Don’t know why they have been so deeply discounted. That made me think twice, but the reviews I had read convinced me that at the lower price, what could I lose
Mark M.
An honest review..I own a Firefly 2..absolute junk at original $329...impossible draw...battery life a sham. A shiny ex Apple guy developer experiment gone horribly wrong. Fake it ‘till ya make it scenario. The Firero of the vape world. Then my Mighty...German Mercedes class excellence setting the benchmark for all comparisons...long wait time for vape ready only downside. Lastly appears formidable Ghost MV 1..truly engineering perfection .Apple really screwed these guys removing the much desired app. Became aware post purchase which was a bit upsetting. Manual functioning not the preference but NO problem. Next...quick charger/spare battery special vaporized absolutely critical to restock this essential. Nitty gritty.. this unit is a 5 star+ by any standard. Prefer it over the Mighty...pure convection...single session-the amazing economy using crucible. Choice of draw resistance. Quick start up is amazing. flavor /cloud without equal in a portable . Would STRONGLY RECOMMEND a rubberized form fitting protector in an array of colours keeping holes for the functions.This thing is more slippery than an iPad/Pod very easy to drop. Also recommend selling the base unit with user choice package deals for maybe a set price ie any 3 items etc. for ?I wanted the unit and crucible loader/quick charger and to get part of the preferred items ended up with 2 items I’ll never use. Bottom line...just get one and support these awesome guys who are incredible in the customer service area. Believe me when I say “they are genuinely there for the customer”.
customer
Engineered to perfection