GflenvReviews of gflenv.com

I have been dealing with GFL Environmental’s failure to pick up my trash on the scheduled weekly basis for over a year. When I finally canceled my service, they still sent me a bill for the following quarter—even though I had not received any service from them. They then went as far as sending the bill to a collection agency. In my opinion, this is an extortionist organization that preys on customers. If you’re reading this, stay far away from GFL Environmental.

It cracks me up that they can blow up your phone with messages about when they are closed, but they can't send you a message when they are delayed or otherwise not picking up the trash. Thieves, too. I just cancelled service today and they cannot refund the remaining quarterly payment. Their costs are spread over customers waste and I'm stuck paying for a service that I won't use. Rude customer service that talks over you. Update: I was contacted today and told they could, afterall, stop my service mid-quarter and send the appropriate refund. "Checks in the mail"

They claim they were following their normal schedule except where access was blocked. Our neighborhood was completely accessible following the storm and other trash services did come through but not GFL on last Tuesday. They showed up the next day to pick up the recycle trash right on schedule. Access was not the problem so what is their excuse?

They've skipped trash and recycle pickup maybe 50% of the time. Forcing us to call consistently to get them to come back or just let our trash pile up.