Gexa EnergyReviews of gexaenergy.com

They really don't care at all about anyones situation!!! I've been with the crass Company for two years and was not Properly notified About my contract ending because they failed to update my mailing address when I transferred my services to a whole new address !!! I accumulated a $500+ bill when my bill typically is less than $100. I simply asked for assistance with one bill after already making a payment to avoid disconnection and these bloodsuckers could careless!!! As Someone who's never even received assistance this is offensive, but more so upset that I've already renewed the contract! It might just be worth it for the $150 to go ahead and get out of a contract than to remain with a company that doesn't give a s**t about its people!!!! Definitely will never recommend this company and will turn anyone away who may consider!!!

After having been with Gexa several years their prices have gotten outrageous. I called them to complain and ask why I have such a large bill. Over 600. Their response was I used more than 2000kw and therefore my rate went up and I don’t get the 100 credit. I can’t afford these kinds of bills. Especially after putting in new 16. Seer AC in April and new custom solar screens on every window and door. And new roof and insulation. Yet my energy use has gone up way more than I’ve ever used in 10 years. So I’m switching to a new company that has rates significantly less than Gexa. When I called them they did not even offer me a new or better plan. So disappointed because first two years were great.

I have had my son's electricity plan with Gexa for nearly 2 years. He lives 5 hours away from me. Because of this I cannot have a Discount Energy Plan down here by Houston. My credit is excellent. Gexa will lose my son's account shortly. How stupid is that???