High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
They scammed me. Customer service is awful. Disputed unothorized charges to my card. Stay far away is you don't want to be scammed
Response from ZealthySep 22, 2025
Hello Brad! I am truly sorry to hear that you are feeling this way about our program and have an unwanted charge. I promise to do everything I can to help turn your experience around and resolve these issues. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
MP
Mishma P.
A very very big scam
A very very big scam. Please do not subscribe! They email you a 1000 times and never provide solutions , meaningless coaching. And not to mention steals your money! Please do not get a membership- EVER!
Response from ZealthySep 22, 2025
Hello Mishma! I am truly sorry to hear that you are feeling this way about our program and have yet to get the help you are needing. I would be more than happy to assist you with any questions you may have. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
MA
Matthew
Unauthorized continuous charges
Company told me I don’t qualify and continues to bill me monthly. Will be challenging through my bank
Response from ZealthySep 22, 2025
Hello Matthew! Oh no, I am so sorry to hear that you are being charged for our services when you are not able to use them. I want to review your account right away and help find out why you are being charged and ensure you are not in the future. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
ST
Stacy
0 stars!!! DO NOT SIGN UP
If I could put 0 stars I DEFINITELY would!! I signed up for Zealthy because they advertised the GLP-1 medication for a great price. Only they didnt say until after you signed up that you could only get that price if you signed up for 3 mo. I tried right away to cancel. I texed in the app and was told I would only be charged a $39.00 non-refundable fee. So they took $39.00 for absolutely nothing. Next I was charged 4 months $135.00.. Wasnt even a client NEVER got anythin. I thought I wasnt even a member. I have tried calling for several weeks and always get the same answer. That they will have someone call me. However when the number calls it automatically hangs up on you. When you call back you get a person with the same run-a-round. I have never spoke to a doctor. I have never spoken to any medical person with Zealthy but they charged me. DO NOT SIGN UP UNLESS YOU ARE ABLE TO AFFORD 3 MO OF MEDICATION AT ONCE OTHERWISE THEY WILL STEAL YOUR MONEY!!!!!
Response from ZealthySep 22, 2025
Hello Stacy! I am so sorry to hear that you have not had the best experience, and there was confusion about how our program works. You do pay a monthly weight loss membership fee to be able to have access to a Provider and Weight Loss coach. As well as having us work with the pharmacy, and if requested, your insurance directly. If your insurance does not cover your prescription, then we can prescribe non-GLP medication, which comes free with your membership, or GLP medication that comes at a separate fee. We offer 1-month, 3-month, 6-month, and 12-month options. When ordering a 3-month or more supply at one time, we offer a 20% discount. If you can not afford 3 months, we have a 1-month option.
It does sound like you do have an active membership with us, since you are seeing a monthly fee. You are able to cancel the service anytime using our app or any browser. Heading to the My Profile section and hitting Manage Membership, we walk you step by step on how to cancel. If you are still running into trouble, I would be happy to assist. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
TT
Tamie T.
So far I haven't had any issues
So far I haven't had any issues. Ordering was easy, they message you atleast weekly (if not daily) to make sure you don't need anything. I am losing weight every week.
Response from ZealthySep 22, 2025
Hey there Tamie! We are so happy to hear that things are going so well. This is exactly what we want to hear! We would love to turn your 4-star review into a 5-star review. Please reply to the email I have sent so I can get additional feedback. We are always looking to improve and would love to get more information from you. Thank you again for letting us know how your Zealthy experience is going so far. We greatly appreciate it and look forward to working 1x1 with you in the future.
JV
Jose V.
This service seems very disconnected
This service seems very disconnected. App is also glitched.
Response from ZealthySep 19, 2025
Hello Jose! I am truly sorry to hear that you are having trouble with the app and service. We are making some small changes on our end, which may be affecting the app on your end. If you continue to have issues or need help with any questions, I would love to assist you. If there is anything else we can do to help please feel free to email [email protected] with the Subject Line "Trustpilot - Lydia" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
LE
Lee
My medication was 2 weeks late and no…
My medication was 2 weeks late and no one could provide me with an estimated date of delivery. I was charged an additional membership fee and was told there was simply no way to be refunded for services and medications I did not receive. This is scam level.
Response from ZealthySep 19, 2025
Hello Lee! I am so sorry to hear that you have had this issue with your charge. I understand your concern completely, and I will do everything that I can to help you out and ensure you get an update on your request. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
CJ
Christy J.
Takes way to long to get medication
I ordered a refill on September 3rd and have not received it yet. When I contact Zealthy they tell me that the pharmacy is backed up and having issues filling prescriptions. Yet they keep encouraging me to renew my subscription. The cost is $199 for the medication but you are charged an additional $135 for the monthly subscription. I was charged twice for the $135 and it took me several messages to get that taken off.
Response from ZealthySep 19, 2025
Hi Christy, thank you for sharing this. I understand how frustrating it must feel to wait for a refill you ordered on September 3rd while also being told the pharmacy is backed up, and on top of that, dealing with being charged twice for your subscription before it was corrected. I’m truly sorry for the stress and inconvenience this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days and look forward to working 1x1 with you to get this resolved. Thank you for giving us the chance to make this right.
