customer
Very supportive
Very supportive
Response from ZealthyFeb 12, 2024
Great to hear you share that. One of our key goals is to help members feel supported and cared for.

High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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5,549 approved reviews, newest moderated first
customer
Very supportive
Response from ZealthyFeb 12, 2024
Great to hear you share that. One of our key goals is to help members feel supported and cared for.
Melissa
Respondents of the email questions and answers
Response from ZealthyFeb 12, 2024
Thank you.
Lindsay L.
Customer service for this company is beyond horrible. When reaching out for help, no one gives you a direct answer and even if you can get someone on the phone to talk to, they have no answers for you either. Upon ordering medication through this provider, it took a month to get it delivered, at which point they tried charging me for another month of membership despite the fact that the first month was spent waiting. There has to be better options out there! Would not recommend Zealthy whatsoever
Response from ZealthyFeb 13, 2024
I'm sorry you had a poor experience. Your feedback will be shared with our support team.
Melissa R.
Love not having to make a trip to the doctor. I love texting any questions and getting a quick response.. So far its been great
Response from ZealthyFeb 7, 2024
Thank you for sharing your experience.
JJ
This has to be one of the worst run companies. They do not know the meaning of customer service. No one knows what they are doing. One doctor says one thing and another one contradicts what he says. The people who reply to the messages, when they do... Do not go back and read previous messages to see what's going on. I've tried calling and only get voicemail. When I did get someone on the phone first she said she couldn't find my account. Then put me on hold and finally found my account. It's been over 10 days and I still don't have my medication. The rep seemed frustrated herself that she offered to give me their pharmacy number so I can call to find out the status of my order because their pharmacy doesn't reply to them with a tracking number. What legit company gives the number to their vendors? Have I lost weight, yes but it's been such a frustrating experience with this company and by the many reviews I am not alone. They are obviously riding the Ozempic wave and trying to make as much money as possible. Buyer Beware!
Heather F.
I noticed a huge change in how I felt the first week. I have lost over 20lbs so far in just over a month, have more energy, feel better, and I am so excited to see the results to come over the next coming months. Site is easy to use, directions are clear and direct, the staff are very friendly and answered all my questions quickly. Highly recommend Zealthy to everyone.
Response from ZealthyFeb 6, 2024
Thanks so much for sharing your experience! And congratulations on moving towards your goals!
Jose R.
The turn around
Response from ZealthyFeb 7, 2024
Great to hear you were able to get what you needed quickly.
Anonymous
The easy and understanding of my needs along working with my insurance comoany
Response from ZealthyFeb 6, 2024
Thank you for sharing.