ZealthyReviews of getzealthy.com

Shorted me on very expensive medication and then would not respond to messages until I really started raising an issue. Then they wanted all kinds of pictures of the shipping box 2 months after shipping. I hadn't noticed the vials were short medication until 2 months in when I ran out too early.

Second update: do not use this company, I received my first vial no issues, I have complained and escalated daily and was told 1-2 business day, 2 days later another 1-2 business days. Finally got the notification that my shipping label was created and now told it won’t arrive for 5-7 business days. Completely skipped sending my month 2 vial and they don’t seem to care whatsoever. Update: finally after multiple messages sent and the review posted my request was escalated and I have gotten a call from the pharmacy team, stating my order for my next two vials will be ready for shipment in the next 1-2 business days. I will update again once the vials are received. I do not recommend this company. I paid for 3 month subscription and medication. The signup and shipment of the first vial was quick and easy. I had the meds within 24hours. I began asking about my second month April 14th after my 3rd shot. I was assured it would ship in or before 30 days after my first shipment. I expected it Apr 26th, which by the way was late for my 5th shot but I would take it. It is now May 1st and still no vial. I am approaching 2 weeks with no shot. My care team has been completely unresponsive other than one message saying I would get an email when the vial shipped. I’ve been researching other telehealth companies (my insurance does not cover this med). I have emailed support also with no response! I am about to dispute the charge on my credit card if someone doesn’t provide the answer. I wish to continue these meds but I won’t be doing it with this company.

Have ask several times for a detailed itemized receipt, received a generic email back and when asked again have been ignored.

Easy to order and affordable

response time is so slow. They do not make the refill process easy at all

Do NOT use this company. They say they bill insurance (lies). They say they will send your medication to any pharmacy (not true!). The provider spends about 6 minutes with you and they charge 100 dollars. Look up reviews. We opened a claim with the better business bureau. I wish we would have investigated more prior to wasting money.

Paid them over $900 and received nothing in return. Weight loss meds never left the “ in process” mode. When I disputed my credit card charges because they wouldn’t send my meds….the company said “ they credited my account” which was a total lie. They cancelled my account the minute I disputed the charges. So how can they credit my account if I don’t have an account?? So now I’m out close to $1000 and have NOTHING to show for it.!! Beware of this company!

So i found this company as an ad on social media. Initially seemed great. However, found out the initial fees were not as advertised and was only to cover a “membership fee” to get started with anything. I accepted it, thinking I just didn’t read something in the fine print. Submitted insurance info and proceeded with the process, I received responses from my care team within superb time frames, they were very communicative, initially. They stopped communicating or answered any questions regarding my status for my initial medication and only thing I received was that it could be 14 days before getting a decision from insurance and depending they would resubmit for another medication which could take another 14 days. Mind you, in this time frame, you WILL be charged another membership fee despite having any product. In the mean time I received several communication messages and emails prompting to order the active ingredient Semaglutide or Tirzepatide and they had no issues communicating that information. Of course, I’m impatient waiting a month for anything especially when I’m going to be charged a lot of money in membership fees for what? So i ordered one of the active ingredients while I wait for the insurance part. Since ordering that, i now cannot get any response on anything, the one time I do finally get someone through a phone number, she seemed very interrupted and rude, and only thing I was told that I could not get a refund of any sort and it could take up to another 2 weeks to get the medication that did not require insurance approval. So now I’m at a point generating a dispute with my bank or going elsewhere such as the BBB. DO NOT UTILIZE THIS COMPANY THEY ARE ONLY AFTER MONEY AND NEVER SEND THE PRODUCT!