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Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
After initial delivery they just went away. No follow up, no check in, no way to reorder
Response from ZealthyJul 20, 2026
Hello Beth! I am truly sorry to hear that you have had this experience, as our goal is to be there every step of the way! I want to review your account and help you with your next refill to ensure you are on the route for success. I will also add the link for your refill below. Please feel free to email [email protected] with any questions you have along the way, and I will be more than happy to assist you. Thank you!
https://care.getzealthy.com/patient-portal/visit/weight-loss-refill
SH
Sherri
Going good.
So far, my entire experience with Rowen RX has been very pleasant. I have started losing weight. This Saturday will be my third shot. And according to my scales, I've already lost 9 pounds. So I am extremely comfortable with my prescription. And I'm completely comfortable with the cost that I pay for it. Thank you, RoenRx
Response from ZealthyJul 17, 2026
Hi Sherri, thank you for sharing your experience! We're so happy to hear you're already seeing progress and that you're pleased with both your treatment and the overall experience. Congratulations on your weight loss. We're grateful to be part of your journey!
If there's ever anything we can do to support you, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days and look forward to working with you 1x1. Thank you!
CB
Chad B.
Avoid at all cost
Avoid at all cost. Write to every federal agency you can. These rip off companies stole my money for services never rendered. They refuse to refund me for the services they refuse to render. Do not purchase from them or their 8 companies.
Response from ZealthyJul 13, 2026
Hi Chard, we're truly sorry to hear about your experience. We understand your concerns regarding being charged for services you feel were not provided and your disappointment with the refund process. This is not the experience we want for our patients, and we'd appreciate the opportunity to personally review your case. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you.
JO
John
They are easy to deal with
They are easy to deal with
Response from ZealthyJul 8, 2026
Hi John, Thank you for your kind words! We're so glad to hear that you found us easy to work with. We truly appreciate your support and are grateful to be part of your health journey.
If there's ever anything we can do to help, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days and would be happy to work with you 1x1. Thank you!
CR
Carlos R.
Feeling great
Feeling great
Response from ZealthyJul 8, 2026
Hi Carlos, thank you for sharing your experience! We're so happy to hear you're feeling great. Knowing you're having a positive experience means so much to us, and we appreciate you trusting us to be part of your health journey.
If there's ever anything we can do to support you, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days and look forward to working with you 1x1. Thank you!
ER
Erin
Unauthorized charges after cancellation — active FTC/DOJ case
Do not do business with this company. I signed up in January 2026 for what was advertised on their sales page as a $249 one-time purchase of a 30-capsule "oral tirzepatide" product. The page explicitly stated "One-time payment in full" and "No additional costs." Nothing disclosed any bundle, membership, or subscription.
On the same day, Zealthy also charged my card an additional $615 that I never authorized and was never shown at checkout. I only discovered that charge months later when my credit card's fraud department flagged two later unauthorized charges of $349 each.
I cancelled by phone shortly after receiving the January shipment. The rep confirmed verbally, but I never got the promised confirmation email. Their online cancellation portal was broken — every attempt looped me back to a reorder screen. I followed up in writing. Despite all of this, they billed me $349 in April and $349 in May, appearing under multiple merchant names (ROEN HEALTH, V*FITRX, Zealthy).
Their BBB response tried to reframe the January charges as a "three-month bundled membership" — directly contradicted by the actual sales page. In the same response, they finally confirmed my subscription is cancelled, but refuse to refund any disputed charges.
Buyer beware: this company is the subject of an active FTC/DOJ enforcement action (United States v. Robertson et al.) for exactly this pattern — undisclosed subscriptions, unauthorized charges, broken cancellation. FDA has issued two warning letters (Sept 2025, Feb 2026) about false claims regarding their compounded drug products. BBB shows 2,434 complaints.
I am pursuing refunds through Chase, the FTC (Report #202410533), and my state attorney general.
Response from ZealthyJul 2, 2026
Hi Erin, we're sorry to hear about your experience. We understand your concerns regarding the charges on your account, the difficulty you encountered while trying to cancel, and the lack of resolution you feel you've received. We take feedback like yours seriously and would appreciate the opportunity to personally review your case.
Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you.
CA
Carlos
Confirm Cancellazione
Cancellazione of membership. I have tried several times. And then here goes another charge. Bad customer service doesn't resolve the problem when you ask for a refund.
Response from ZealthyJul 2, 2026
Hi Carlos, we're sorry to hear about your experience. We understand your concern about being charged after attempting to cancel your membership multiple times and not receiving the resolution you were hoping for regarding your refund request. That's certainly not the experience we want for our patients. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you.
LH
Lucas H.
Company Triple Charged me, Sent me to Review Hell
Company triple and tried to QUADRUPLE charge me, sent me to "review" and never got back to me.
I repeat. Company stole $300 nearly $500 from me in one month.
Response from ZealthyJul 1, 2026
Hi Lucas, we're truly sorry to hear about your experience. We understand your concern regarding the multiple charges to your account and the lack of follow-up after your case was sent for review. That is not the experience we want anyone to have, and we'd appreciate the opportunity to personally look into this for you.
Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you.
