ZealthyReviews of getzealthy.com

Response from ZealthyJun 11, 2024

Hey Denise! Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our weight management program easy to follow and that the extra support has benefited you. Your positive feedback greatly benefits us and encourages our team to provide excellent service. We're here to support you every step of the way on your weight loss journey. If you have any further questions or need additional assistance, please don't hesitate to reach out. Wishing you continued success and great health!

Response from ZealthyJun 11, 2024

Hey there Kristen! We are so sorry to hear that you have had such a hard time getting the correct order for your medication. This should have been done right away and we want to look over your account and see what went wrong. Can you please email [email protected] with the email address on your account and the subject line "Trustpilot"? Once we get your email we are going to find out exactly why you were not prescribed what you were needing and work 1x1 to help resolve this issue. Thank you!

Response from ZealthyJun 11, 2024

Hi there, Dyann! Thank you so much for your wonderful review! We're delighted to hear about your incredible progress and that you've lost 15 lbs. It's fantastic to know that our team has been able to support you throughout your journey and ensure you have a positive experience. Your happiness and success mean the world to us. If you ever need anything, don't hesitate to reach out. Keep up the great work!

Response from ZealthyJun 11, 2024

Hey Baudilio! Thank you so much for your fantastic 5-star review! We are thrilled to hear that your experience with our service has been so positive. It's great to know that you found the ordering process easy and that our customer service team met your expectations with their follow-up. We are also pleased that our tracking and delivery system worked well for you, and that you were promptly notified of any potential delays. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible service to our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for your kind words and for choosing our service for your weight loss journey.

Response from ZealthyJun 10, 2024

Hi there, Ken! Thank you for taking the time to share your feedback with us. We truly value your opinion and appreciate your honest review. We're sorry to hear that you found the upfront charge of $49 to be off-putting and that your experience was confusing. Our goal is to provide a transparent and straightforward process for all our patients, and it's clear that we fell short in your case. The initial charge is meant to cover the preliminary consultation and assessment, which allows us to tailor a personalized weight loss plan for you. However, we understand that this wasn't communicated effectively, and for that, we apologize. We are continuously working to improve our services and ensure that our patients have a smooth and clear journey with us. Your feedback is invaluable in helping us identify areas for improvement. If you have any further concerns or would like to discuss your experience in more detail, please do not hesitate to contact our customer support team at 877-870-0323. We are here to help and would love the opportunity to make things right for you. Thank you once again for your review and for giving us the chance to improve.

Response from ZealthyJun 10, 2024

Thank you for taking the time to share your experience with our weight loss program, Carla! We're delighted to hear that getting started with your prescription was easy and that you found the order effective. Your kind words mean a lot to us. We sincerely apologize for any confusion and difficulty you experienced with your follow-up. We understand how important clear communication is, and we're committed to improving this aspect of our service. Your feedback helps us identify areas for enhancement, and we'll work on making the process smoother and more intuitive. Regarding the request for information for your next review, we appreciate your perspective. We aim to balance timely preparation with ensuring the most accurate and current information. Your suggestion to collect this information closer to the renewal date is valuable, and we'll consider adjustments to better align with your needs and preferences. Thank you again for your feedback and for being part of our program. If you have any further concerns or questions, please don't hesitate to reach out to our support team.

Response from ZealthyJun 10, 2024

Hey Michele! Thank you so much for taking the time to let us know how your Zealthy experience is going. We appreciate you working with us and we are excited to be on this journey with you.

Response from ZealthyJun 10, 2024

Hey Lupe, isn't that just the best feeling? We are right along with you and excited to be on this journey with you. Thank you so much for your feedback on your Zealthy experience and we look forward to working with you further on your weight loss journey.