ZealthyReviews of getzealthy.com

Response from ZealthyAug 16, 2024

Hello Evelyn, we are so sorry to hear that there was a delay with us stating your Prior Authorization. We will make sure to review your account to see why this was not completed when requested to ensure this does not happen again in the future. We do see the PA process has started and once we get more information we are going to be reaching out to you in the Zealthy messaging portal with more information. If you ever run into trouble again please feel free to email [email protected], message us in the portal or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyAug 16, 2024

Hello Mark, we are so sorry to hear that you ran into trouble while using our services. We completely understand how frustrating situations like this can be. We reviewed your account and see that we tried to run the card on file but sadly the payment was denied by your bank. Usually, this can be fixed by calling them and letting them know that you are trying to place an order for Zeathy and they can allow the order to go through on their end. We do want to assure you that Zealthy does not use AI. Every interaction you have using our platform is with a real human. If you would like we can retry to run the payment on our end or we can help resolve any technical issues you may have. If you would like additional help please reply to our email, as we would love to help you further. Thank you, Mark!

Response from ZealthyAug 21, 2024

Hello Seidah! We are so sorry to hear that you are having troubles getting your card to go through on our site. We would love to help! Please call 1877-870-0323 and one of our coordinators can get you in touch with a lead coordinator who can help you add the card or rerun the card on our end. You can also email us directly by using the subject line Trustpilot and emailing [email protected]. We look forward to help you further, Seidah!

Response from ZealthyAug 15, 2024

Hello Melanie, we are happy to hear that you have been taken care of by our team. We apologize for any trouble the link we provided regarding our pharmacies has given you. We have removed the link and if you would like further information on the pharmacies we use please email [email protected] with the Subject Line Trustpilot and we can help you further. We wish you all the best!

Response from ZealthyAug 15, 2024

Hello Mykie! I sincerely apologize for the inconvenience that you have experienced. Please know that our membership fees and order fees are two separate payments. You can email me at [email protected] with the subject as Trustpilot-Jaz so that I can assist you directly and provide further details of your concern. I appreciate your patience and understanding.

Response from ZealthyAug 15, 2024

Hello Queenb,  we are so sorry to hear that you are feeling this way while using our services. We would love to review your account to see where things went wrong and what we can do to help improve your experience with us. Please email [email protected] with the Subject Line Trustpilot and the email address on your account. Once we get this email we are happy to help you further. We look forward to your email, Queenb.

Response from ZealthyAug 14, 2024

Hello Maria! We are so sorry to read that you are running into this issue with charges while using our services. We would love to review your account, help locate the additional charges, and get you all squared away. If you can please email [email protected] with the email address on your account and screenshots of the charges you are concerned about, we can help you further. Also, please make sure to make the Subject Line Trustpilot on your email so we get it and we will respond within the next business day. We look forward to working further with you. Maria!

Response from ZealthyAug 14, 2024

Hello there Dani, we are so happy that you have joined the Zealthy family. Thank you so much for taking the time to reach out and let us know how using our program is going so far. We are overjoyed to hear that so far everything is going so well. We look forward to helping you further on your journey and hearing more about it. Thank you again, Dani!