Vicki V.
I can't get their app open to get on it…
I can't get their app open to get on it to cancel the subscription that they don't specify when your reading their app and when I try to get on their app it just keeps buffering. This us a nightmare and they trick you into buying. I will tell the better business bureau
Response from ZealthyApr 2, 2026
Hi Vicki, we’re really sorry to hear about your experience and understand how frustrating it must be to have trouble accessing the app, especially when you’re trying to cancel your subscription and can’t get past the buffering. That’s not the experience we want for you, and we sincerely apologize for the confusion and inconvenience this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.



