Scott K.
Excellent experience
Excellent experience. John was very helpful
Response from UpgradedJan 6, 2025
Thank you Scott! Was a pleasure helping you out 👊

Hi 👋 We’re Upgraded!The easiest, most affordable way to get the latest MacBook with low monthly payments, AppleCare+ protection, and an option to upgrade every two years.How does it work?We spread the cost of a brand-new MacBook and AppleCare+ over 36 months:After 24 payments, you can upgrade to a new MacBook, or keep paying all 36 months to own your device outright.How does upgrading work? After 24 payments, pick your new MacBook. We’ll ship it to you. Transfer your data from the old device to the new. Return your old MacBook in our prepaid box. Once we confirm it’s in good shape, we cancel your last 12 payments and start you on a new set of 36.What if I don’t want to upgrade?No problem! Just complete all 36 payments and the MacBook is yours.Why choose upgraded?Some folks want the convenience of upgrades on autopilot, some just want low monthly payments. We're happy to have you either way.How do I get started? Head on over to our site! The first step of checkout is a pre-qualification with no impact to your credit score. See your exact monthly payment before committing.Who’s the lender?Affirm handles the lending side. We picked them because they make things easy to understand and easy to manage—just like we aim to do. Also, they have no late fees and no hard credit checks. So good.Why did you start Upgraded?Because we wanted a MacBook Upgrade Program for years, but no one was building it!We’re a team of designers, developers, and creators. Like you, the devices we use make us more capable, more creative. Superhuman. We believe choosing the right tech should be exciting, not complicated. It should fit your needs, your workflow, and your budget. No confusing financing. No trade-in headaches. Just a better way to own the right device -- whether new, used, or refurbished.We don’t have the perfect system yet, but we’re building it.Honestly, we see a massive opportunity to create a better kind of consumer electronics retailer. One that speaks clearly, treats customers w
Upgraded (getupgraded.com) has 428 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Scott K.
Excellent experience. John was very helpful
Response from UpgradedJan 6, 2025
Thank you Scott! Was a pleasure helping you out 👊
Michael G.
10 Stars The upgraded/gatortec team were beyond responsive and helpful. I felt guilty by how much attention they gave to my purchase. I would/will recommend them for anyone buying a MacBook in the future.
Response from UpgradedJan 4, 2025
Oh man. THANK YOU!! We are here to help and create customer advocates like you!! I hope we live up to 10 stars for the upgrade process as well. 👊
Ryan
It was pretty dang easy and the customer service was very solid.
Response from UpgradedJan 3, 2025
Easy peasy, so glad it was breezy! We aim to please-y, keeping service cheesy-freezy! 😃 Thanks for going with us, Ryan!
Joseph V.
Quick and easy. Laptops got here quickly and concept is really cool
Response from UpgradedJan 2, 2025
Thank you Joseph! Very happy to have you as a customer and we look forward to making your upgrade experience just as quick/easy! 👊
Josh
Great experience. Easy to order and smooth check out. Love the upgrade plans. I have the iPhone upgrade and now the MacBook. Only wish there was an IPad plan.
Response from UpgradedDec 26, 2024
Thanks Josh! We'll have a plan for iPad Pro eventually. Thank you for going with us and happy to have you as a customer!
James L.
Easy and reliable service
Response from UpgradedDec 26, 2024
Thank you James! Excited to have you as a customer and, should you choose to upgrade, make the process easy and reliable then, too.
Charlie
My experience with Upgraded was excellent. The ordering process was easy, I was able to get zero interest for 3 years to make my payments smaller and help my cash flow, shipping and deliver was faster than they stated, and my new MacBook is fantastic. I will probably be using them again in the future!
Response from UpgradedDec 26, 2024
WOO! Fantastic to hear that, Charlie. You just described everything we're going for! When you're ready to upgraded, we hope to make the process just as smooth.
ANDREY K.
Laptop came in super excited
Response from UpgradedDec 13, 2024
WOO WOO! Please enjoy and thank you for the review!