Jason
Great Team
Customer-focued. Great communication.

Hi 👋 We’re Upgraded!The easiest, most affordable way to get the latest MacBook with low monthly payments, AppleCare+ protection, and an option to upgrade every two years.How does it work?We spread the cost of a brand-new MacBook and AppleCare+ over 36 months:After 24 payments, you can upgrade to a new MacBook, or keep paying all 36 months to own your device outright.How does upgrading work? After 24 payments, pick your new MacBook. We’ll ship it to you. Transfer your data from the old device to the new. Return your old MacBook in our prepaid box. Once we confirm it’s in good shape, we cancel your last 12 payments and start you on a new set of 36.What if I don’t want to upgrade?No problem! Just complete all 36 payments and the MacBook is yours.Why choose upgraded?Some folks want the convenience of upgrades on autopilot, some just want low monthly payments. We're happy to have you either way.How do I get started? Head on over to our site! The first step of checkout is a pre-qualification with no impact to your credit score. See your exact monthly payment before committing.Who’s the lender?Affirm handles the lending side. We picked them because they make things easy to understand and easy to manage—just like we aim to do. Also, they have no late fees and no hard credit checks. So good.Why did you start Upgraded?Because we wanted a MacBook Upgrade Program for years, but no one was building it!We’re a team of designers, developers, and creators. Like you, the devices we use make us more capable, more creative. Superhuman. We believe choosing the right tech should be exciting, not complicated. It should fit your needs, your workflow, and your budget. No confusing financing. No trade-in headaches. Just a better way to own the right device -- whether new, used, or refurbished.We don’t have the perfect system yet, but we’re building it.Honestly, we see a massive opportunity to create a better kind of consumer electronics retailer. One that speaks clearly, treats customers w
Upgraded (getupgraded.com) has 428 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing428 approved reviews, newest moderated first
Jason
Customer-focued. Great communication.
Neil
Excellent communication, and the ordering process was easy as could be. Thr computer arrived as expected within the clearly communicated timeline. Perfect, easy order.
Emily
Very easy to order and it arrived in just three days. Very happy with our purchase!
Jacob
Reading through the website was simple, and easy to follow. The device specification customization process was very well done, and makes getting the right device as simple as a few clicks. Express shipping was a plus, it's almost like you're purchasing directly from Apple!
Brian
Happy with the process. Quick checkout and quick shipping.
thessy
I didn't get the computer I ordered but a headset instead. Customer service responded quickly. Let's see how quickly this is resolved. I will change the rating accordingly.
Response from UpgradedJul 23, 2025
Thanks Thessy. And apologies for the headset delivery -- so strange. I think we got you all fixed up via chat an email.
Jonathan
I had been looking at different options to upgrade the computer I use for work. After researching my options, which included purchasing directly from Apple and financing for 12 months, Best Buy for 12 month financing, or Upgraded for 36 months, with the option to upgrade every 24 months, this won out, especially since the price fit into my budget. I placed my order on a Wednesday night, and the product shipped the following Monday, and arrived at my house the next day. I had questions about the fulillment timeline and was able to reach out with the support option and both times, the customer service was excellent. Looking forward to how the trade in option may work when I get to that point. Highly recommend the service and product provided.
Response from UpgradedJun 18, 2025
Awesome to hear our 36-month plan fit your budget and that your MacBook arrived so quickly 🚀 I’m glad our support team could help with your timeline questions, and we’ll be here when you’re ready for that trade-in 👍 –John
Mike
Great service, but I think it would be nice to have more updates throughout the process. After I checked out, I didn't really receive anything until Gatortech sent me the shipping confirmation. Odd to not even get an email confirming that the order was input, or processing, or shipping.
Response from UpgradedJun 17, 2025
Hi Mike! Thank you for being a customer. You definitely should have gotten an email! That's on us. We were making some updates and I can see that we didn't send you the order confirmation email. Apologies for this. We're building and improving. 👊