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Wrote to ask about charges appeared twice. Nebula responded wit ha $35 support fee added automatically. I still got no clarification

Last weekend, I launched nebula for a weekend vibe check, but halfway through setup, it pulled ten bucks from my bank without approval step

Grabbed nebula for a casual birth chart peek, figuring it was free. But it dinged my card without a heads-up, and the chart? Never showed, total bust. Messaged their support by email to get my cash back, and they whacked me with a 50 dollars 'service charge' right away. No way I'm touching their app

Entered my zodiac details in Nebula, expecting basic free access, but it silently billed me for advanced tools that failed to load - complete blank. Emailed Nebula's support mail for reversal, and they tacked on a 50 dollars consult fee instantly. This double whammy is infuriating

Is it even possible that asking to cancel a subscription in the nebula app that I didn't agree to would cost money?

Downloaded nebula thinking it'd be a free horoscope tool, but out of nowhere, it pulled money from my account without my go-ahead or any service in return. Frustrated, I emailed their support team for a refund, only to get hit with an automatic 50 dollars charge just for processing the inquiry. What kind of system is this?

Nebula seemed ideal for gaining psychic clarity during tough times, based in its app description. But it mandates payments through their website, contravening appstore polices on secure transactions. I paid aticipating professional guidance and readings, but the app remained void of any features or advice. Random withdrawals began from my account, with no services provided in return

As a working parent, I downloaded Nebula hoping for moon phase alerts to align with my family's schedule and reduce stress. The app redirects all payments to their external site, which violates store guidelines by avoiding in-app billing protections. After completing the payment last weekend, the app offered nothing. No calendars, energy levels or emotional insights as advertised. Unauthorized charges then appeared on my statement, small amounts like 10 or 15 dollars adding up quickly. I reached out to their support via the website to resolve this, but instead, they charged an extra 50 dollars without any response or justification