SpruceReviews of getspruce.com

Response from SpruceNov 10, 2025

We’re so grateful for your review! Knowing you had a fantastic experience makes our day, and if you contact us at [email protected], we will be more than happy to add your preference for cleaning scents for the future. Thank you again!

Response from SpruceOct 31, 2025

Thank you for taking the time to share your feedback. We’re glad to hear you were pleased with most of the service areas, but we’re sorry the floors didn’t meet your usual expectations this time. It sounds like some details were missed during the sweeping and mopping, and we appreciate you letting us know — especially since this was a new cleaning team. We’ve shared your comments with our team to help ensure more consistent results moving forward!

Response from SpruceOct 30, 2025

Thank you for your honest feedback! We’re glad to hear the overall experience was positive, though we’re sorry to learn that some areas were missed. We’ll share this with our team to help ensure greater consistency on future visits. We truly appreciate you taking the time to let us know!

Response from SpruceOct 27, 2025

Thank you for your wonderful review! We’re thrilled to hear you were so pleased with the cleaning. We truly appreciate you choosing Spruce and look forward to Sprucing up your home again soon!

Response from SpruceOct 23, 2025

Hello, and thank you for sharing your review. We’re glad to hear your home smells amazing, but we’re truly sorry to learn about the red spots on your carpet and the areas that didn’t meet your expectations. Please reach out to us directly at [email protected] so we can look into this further and make it right. Your feedback is important to us, and we appreciate the opportunity to improve your experience!

Response from SpruceNov 12, 2024

We’re so pleased you had a great experience! Thank you for your kind words and wonderful feedback for Thaila. We will forward this feedback to her and thank you again for choosing Spruce!!

Response from SpruceOct 4, 2024

Hi there, thank you for your kind review! We are so happy to assist with your cleaning needs, and you can absolutely reach out to our Support team if you have a preferred cleaner. While we cannot guarantee that cleaner will be available every time you have a service, we always do our best to assign cleanings based on preference. You can contact the Support team at [email protected] for more information, and we look forward to your next service!