Achieve the best shape of you with personalized weight loss from experts you can trust.Join countless patients who've lost weight safely and effectively with Shapely. Here's what you get:1. Monthly video visits with a weight loss specialist2. Convenient app with ability to chat with your provider anytime3. Access to both branded and compounded weight loss medications4. Affordable medication pricing, with compounded semaglutide at just $199/month.5. Evidence-based care led by our Harvard-trained weight loss physician Dr. Justin Zaghi
Shapely (getshapely.com) has 172 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
getshapely.com
Website
getshapely.com
Category
Personal Care
Location
Los Angeles, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 76% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
What I love about working with shapely is that they met my specific needs. I also love that the people who help you are qualified medical professionals. These are not just sales people, but these are physicians assistance, and doctors who are clearly qualified to help you make the right decisions. I have tried other companies with great dissatisfaction. I’m sticking with shapely. I feel very confident to back them as a retired 70-year-old teacher I know that they have my best interests at heart. They are always available for me whether it is a billing question or a medical one I give them an A+.
Response from ShapelySep 2, 2026
Thank you for such a thoughtful review, Stephanie! You've captured something we care about deeply — that the people guiding you are qualified clinicians, not salespeople. Knowing you feel confident backing us, and that we're there for you on billing questions as well as medical ones, means a great deal. An A+ from a teacher is high praise indeed!
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Cathy B.
From the beginning when I started with…
From the beginning when I started with Shapely/CoreRx on my GLP1 journey, they have never failed to provide the most excellent care from my PA and dietician, customer service, Help/Support dept, troubleshooting, always responding quickly to my questions, issues, needs. In every single contact I’ve had with shapely staff, they have always been so helpful, kind, and knowledgeable. With all the different GLP1 companies out there now, I feel so blessed to have started with Shapely/core RX from the beginning. I appreciate you all. Thank you.
I do have one strong suggestion based on my recent issues with my biometric scale that I did receive through Shapely. It did not come with any instructions whatsoever. On today’s phone call with Jay for troubleshooting the issues I’ve been having with my scale, it definitely would have been helpful to know in advance that when something goes wrong with the scale, it’s not necessarily that you need new batteries as I first thought, and as I was first told. Evidently there are times the entire system, the scale and the program need to be updated, reprogrammed. Users need to know this in advance. I appreciate that Shapely staff is available to troubleshoot any problems with this biometric scale, but users need to be at least informed that they may need to perform an update between the scale and the system so they will know to contact Shapely staff to help troubleshoot,update system, etc. I do not understand why a user manual was not included with this scale from the manufacturer. Weird. But Shapely staff need to tell their clients when they talk to them about getting this scale, some basics such as periodic need to recalibrate or update or reprogram and to contact Customer Service. Just sayin… I’ve been having problems with my scale for the last several weeks, changed the batteries, changed the location when it said, no signal, etc. if I had known this information in advance, I could’ve contacted Shapely immediately to fix my scale.
Please continue with your excellent customer. Client care service and just inform people regarding this scale, so they’ll know what to expect when it starts malfunctioning. Jay was an excellent help today and contacted me very quickly after I had submitted the issue to Shapely. Thank you very much, Jay! You rock.
Response from ShapelySep 2, 2026
Cathy, thank you — both for the kind words about our team and, honestly, for the scale feedback. You're right: if the biometric scale can need recalibrating or reprogramming, people should be told that up front rather than discovering it after weeks of troubleshooting. That's a gap on our side, and we're sharing your suggestion with the team so we can set expectations better and get proper instructions into people's hands. We're also glad Jay got back to you so quickly — we'll be sure he hears that. Thank you for being with us from the beginning!
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Sue
Top notch care team
I'm very impressed with my Shapley journey thus far. The doctor and dietitian who work with me are highly qualified (Harvard MD), and they are available to answer any questions I may have. Also, the App is just great. It's easy to use to communicate with my care team, who respond the same day! Shapely also sends out excellent additional nutrition and GLP-1 tips. I highly recommend Shapley.
Response from ShapelySep 2, 2026
Thank you, Sue! We're so glad your doctor and dietitian have impressed you and that they're easy to reach when questions come up. Same-day responses and a genuinely useful app are things we work hard at, so it's great to hear they're landing. Thank you for the recommendation!
CP
Charlotte P.
I love having Cynthia as my nurse
I love having Cynthia as my nurse, she helps me in so many ways by just talking to her I send a message and she responds quickly, she has never let me down she’s the best.
Response from ShapelySep 2, 2026
Thank you, Charlotte! Cynthia will be so glad to hear this — knowing you can message her and get a quick, reliable response is exactly the kind of support we want you to have. We'll be sure to pass your kind words along!
ED
Ernie D.
Shapely is a great choice!!
I have been with shapely going on 11 weeks now with Brittany Williams,
And it's been an amazing great experience! They really make it so easy the app is laid out super easy and convenient. I can message Brittany or my dietitian Megan and they always respond quickly. They are truly there with you every step of the way as you journey toward your goals. I couldn't be happier and I would recommend shapely
To anyone.
Response from ShapelySep 2, 2026
Thank you, Ernie! Eleven weeks in and loving it — that's wonderful to hear. We're so glad Brittany and Megan are both quick to respond and that the app has made things easy. Thank you for the recommendation, and we're with you every step of the way!
DC
DC
Shapley is a great program
Shapley has helped me lose 60 lbs. I like having monthly provided and dietician virtual visits
Response from ShapelyAug 21, 2026
60 pounds — congratulations, DC, that's a wonderful milestone! We're so glad the monthly provider and dietitian visits are working well for you. Thank you for being part of Shapely, and keep up the great work!
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Tammie
My provider helped me lose 20lbs in 3…
My provider helped me lose 20lbs in 3 months. I've been able to maintain by goal for 3 more months. My cost was very reasonable.
Response from ShapelyAug 21, 2026
Congratulations, Tammie — and especially on maintaining your goal for three more months! That's the hard part, and you're doing it. We're glad the cost has felt reasonable too. Thank you for being part of Shapely!
RI
RitaM
Absolutely Outstanding Care
I am so impressed with every step of this process with Shapely. From the very beginning, I have felt supported, heard, and genuinely cared for as I work toward achieving my ideal health.
The customer service has been exceptional. Responses are almost immediate, and I love knowing that support is available 24/7. I communicate directly with my nurse practitioner, and I also meet with a dietitian once a month who helps guide me along the way—making sure I’m getting plenty of protein, drinking enough water, and building healthy habits that I can actually maintain.
The information Shapely provides is outstanding. The food lists, recipes, educational resources, and general health information have been incredibly helpful, especially because I genuinely enjoy learning about health and wellness.
What impresses me most is that Shapely takes the time to get to know me as a person—not just as an email or a number. The follow-up, encouragement, education, and personal attention have made such a difference in my experience.
I couldn’t be more pleased with Shapely, and I highly recommend them to anyone searching for a medical weight-loss clinic that truly cares about their patients and their success. 💕⭐⭐⭐⭐⭐
Response from ShapelyAug 21, 2026
Rita, what a wonderful review — thank you for taking the time to share it! Being known as a person rather than a number is exactly what we hope every member feels, so hearing that from you means a great deal. We're so glad the 24/7 support, your nurse practitioner, your dietitian, and the educational resources have all come together for you. Thank you for the high recommendation — we're honored to be part of your journey!